Apartment Community Concierge/Front Desk Attendant (Req #1135)

Legacy Partners; Santa Clarita (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with match

Housing discount

Job summary

Legacy Partners in Santa Clarita is seeking an on-site Community Events Coordinator to promote, organize, and implement resident retention activities. The role reports to the Business Manager and requires availability Tuesday through Saturday.

Responsibilities include welcoming residents, coordinating events, managing lobby flow, and delivering timely communications. The position emphasizes building relationships with residents, vendors, and local services to enhance community engagement and

Qualifications

• Experience planning and coordinating community events.
• Strong customer service and communication skills.
• Ability to manage on-site events Tuesday–Saturday.
• Experience with marketing collateral and local outreach.

Responsibilities

• Welcome residents, guests, and visitors; manage lobby flow and appointments.
• Plan and coordinate resident events (food trucks, fitness classes, parties, etc.).
• Promote referral programs and support resident engagement efforts.
• Coordinate distribution of welcome materials and move-in gifts.

Skills

Resident relations

Event planning

Customer service

Marketing collateral

Job description

Legacy Partners is a privately held real estate firm that owns, develops, and manages multifamily communities throughout the United States. Since 1968, we have developed more than 78,000 apartment homes and have worked with some of the worlds largest financial institutions, life insurance companies, and real estate companies. In addition to development, Legacy Partners provides management services for our own portfolio and other owners. Combined, we manage a portfolio of over 50 multifamily communities with more than 12,000 apartment homes with a gross value in excess of $3 billion.

Job Summary

Promote, organize, and implement the events of a communitys resident retention program. This is an on-site position that reports to the Business Manager. This is full-time position requiring availability Tuesday through Saturday.

Key Responsibilities

• Resident Relations - Welcome residents, guests, and visitors to the community. Manage lobby flow, appointments, and walk-ins. Assist with dining reservations, shuttle services, and provide local area information. Deliver exceptional customer service and timely communication through newsletters, flyers, greeting cards, and community portals.
• Events and Engagement - Plan and coordinate resident events such as food trucks, fitness classes, wine tastings, holiday parties, and barbecues. Assemble and deliver move-in gifts and welcome materials. Promote the resident referral program and support resident engagement efforts.
• Marketing and Outreach - Maintain marketing collateral and deliver materials to local businesses. Build relationships with local vendors, restaurants, and services. Solicit contributions or coupons for events and move-in packets.
• Package and Mail Management - Track and notify residents of package deliveries and manage overflow. Address and deliver greeting cards for birthdays, holidays, and special occasions.

This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required. This job description does not constitute a written or implied contract of employment.

Additional Compensation

Many factors go into determining employee pay within the posted range, including business requirements, prior experience, current skills, and geographical location.

In addition to the base salary, this role may be eligible to participate in a bi-weekly, monthly, quarterly, or annual bonus program based on individual and company performance.

Summary of Benefits*:

• Comprehensive Health CoverageMedical, dental, vision, long-term disability, group life, and accidental death and dismemberment insurance. A Health Savings Account (HSA) with employer match is available for those enrolled in medical coverage. Benefits are offered for employees with a regular work schedule of 30+ hours per week.
• Paid Sick Leave - 1 hour accrued per 30 hours worked (max 120 hours).
• Vacation Time - Accrued based on hours worked (up to 120 hours in the first five years), with additional accrual over time.
• 10 Paid Holidays Per Year
• Paid Jury Duty and Bereavement Leave
• 401(k) with Company Match - Eligible after 90 days of employment with employer contribution.
• S ecial Perks and Recognition - Anniversary rewards and sail-away days.
• A housing discount (generally 20%) may be available when living and working at the same site and when there is an open slotthe number of discounts is limited. A New Hire must meet rental qualifications to rent.
• A detailed description of all benefits will be shared upon onboarding.