Apartment Assistant Manager II - Growth & Bonus Potential

Stratum; Salem (OR); On-site; USD 71,635,000 - 80,231,000; Full time

Benefits offered by this job

Phone stipend

Full-time stability

High-growth company

Bonus incentives

Job summary

Stratum is seeking an Assistant Manager II – Apartments in Salem, OR to join Northplace II. You will assist in daily operations, support residents and team members, and help lead housing community success alongside the Property Manager.

You will oversee leasing, marketing, rent collection, and admin duties, ensuring strong resident relations and timely reporting. This role offers a full-time schedule and growth opportunities in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Highly organized with the ability to manage multiple priorities.
• Working knowledge of Microsoft Office 365 and property management software.
• Knowledge of Fair Housing practices and landlord-tenant regulations preferred.
• Ability to work independently while contributing positively to a team environment.

Responsibilities

• Assist with daily property operations, including leasing, marketing, resident relations, rent collection, and administrative responsibilities.
• Maintain resident files, lease agreements, renewals, and other required documentation.
• Process rental payments, deposits, and resident transactions accurately and timely.
• Generate and submit weekly and monthly reports as required.
• Support resident retention efforts by providing exceptional customer service and prompt issue resolution.
• Coordinate with maintenance staff to ensure service requests and property concerns are addressed efficiently.
• Conduct property inspections to maintain community standards.
• Assist with vendor coordination and community events.
• Train and support onsite team members as needed.
• Assume management responsibilities when the Property Manager is unavailable.

Skills

Customer service

Communication skills

Organization

MS Office 365

Property management software

Fair Housing

Teamwork

Tools

Microsoft Office 365

Job description

Stratum is seeking an Assistant Manager II – Apartments in Salem, OR to join Northplace II. You will assist in daily operations, support residents and team members, and help lead housing community success alongside the Property Manager.

You will oversee leasing, marketing, rent collection, and admin duties, ensuring strong resident relations and timely reporting. This role offers a full-time schedule and growth opportunities in a fast-paced environment.