AP - IT Manager (Remote)

D2B; United States; Remote; USD 8,000 - 17,000; Full time

Benefits offered by this job

Remote work

AU/NZ holidays

Training opportunities

AU/NZ team

Long-term engagement

Job summary

D2B is seeking an experienced IT Manager to lead internal IT operations, enforce ISO 27001 controls, and manage the Microsoft security ecosystem including Purview, Defender, Sentinel, Entra ID, and Intune.

Role focuses on secure, reliable IT services, governance, risk management, and collaboration with clients and stakeholders to deliver scalable IT solutions.

Qualifications

• 2–4+ years as IT Manager or senior IT role.
• Strong ISO 27001 knowledge and governance experience.
• Hands‑on with Microsoft security stack and 365 admin.
• Experience MSP or help desk leadership is preferred.
• Microsoft certifications desirable.

Responsibilities

• Oversee internal IT infrastructure and day‑to‑day operations.
• Implement and enforce ISO 27001 cybersecurity controls.
• Administer Microsoft 365, Azure, AD, Entra ID, Intune.
• Lead security monitoring and incident response.
• Collaborate with stakeholders to deliver secure IT solutions.
• Develop IT documentation and DR plans.

Skills

IT Management

ISO 27001 governance

Microsoft 365 Security Stack

Azure / AD / Intune

Cybersecurity policies

Education

Bachelor’s degree in IT

Tools

Microsoft Purview

Microsoft Defender

Microsoft Sentinel

Microsoft Entra ID / Azure AD

Microsoft Intune

MS 365 Admin

Windows Server

Active Directory

Job description

Responsibilities

• Oversee and manage the organization's internal IT infrastructure, systems, and day-to-day operations.
• Implement, maintain, and improve cybersecurity policies, controls, and best practices aligned with the ISO 27001 framework.
• Administer and support the Microsoft security ecosystem, including Microsoft Purview, Microsoft Copilot, Microsoft Defender, Microsoft Sentinel, Microsoft Entra ID, and Microsoft Intune.
• Monitor system performance, security, and compliance, proactively identifying and mitigating risks.
• Manage Microsoft 365 administration, user accounts, identity and access management, and endpoint security.
• Provide technical leadership and escalation support for managed services and help desk operations, ensuring timely resolution of client and internal IT issues.
• Collaborate with internal stakeholders and clients to deliver secure, reliable, and scalable IT solutions.
• Develop and maintain IT documentation, security procedures, disaster recovery plans, and operational processes.
• Evaluate, recommend, and implement new technologies to improve business efficiency and strengthen security.
• Ensure IT systems remain compliant with organizational security standards and industry best practices.

Qualifications

• 2 to 4+ years of experience as an IT Manager, Systems Engineer, Infrastructure Engineer, or in a similar senior IT role.
• Strong knowledge of cybersecurity frameworks, particularly ISO 27001, including governance, risk management, and compliance.
• Hands‑on experience with Microsoft Purview for data governance, compliance, and information protection.
• Experience using Microsoft Copilot and integrating AI-driven productivity tools within Microsoft 365 environments.
• Strong expertise across the Microsoft Security Stack, including Microsoft Defender, Microsoft Sentinel, Microsoft Entra ID (Azure AD), Microsoft Intune, and Microsoft 365 Security.
• Experience administering Microsoft 365, Azure, Windows Server, Active Directory, networking, and endpoint management.
• Experience supporting managed services (MSP) environments or providing help desk/service desk leadership is highly preferred.
• Excellent troubleshooting, problem-solving, and technical decision‑making skills.
• Strong communication and stakeholder management skills, with the ability to explain technical concepts to non‑technical users.
• Relevant Microsoft certifications (e.g., Microsoft Certified, Azure, Security, or Cybersecurity certifications) are highly desirable.

Benefits

• Competitive salary based on experience and skill set
• 100% remote role — work from home anywhere in SA
• Paid local holidays aligned with the AU/NZ business calendar
• Opportunities for training and professional growth
• Work directly with a supportive AU/NZ team — no agency middleman
• Long‑term engagement with a stable and growing business

We are seeking a proactive and experienced IT Manager to lead our internal IT operations while supporting managed services for our clients. This role is ideal for someone with a strong technical background across IT infrastructure, cybersecurity, and the Microsoft ecosystem, combined with a hands‑on approach to managing day‑to‑day IT operations. You will be responsible for maintaining secure and reliable systems, implementing and managing cybersecurity best practices aligned with ISO 27001, and administering Microsoft’s security and compliance solutions, including Microsoft Purview, Microsoft Copilot, and the Microsoft Security Stack (e.g., Microsoft Defender, Microsoft Sentinel, Microsoft Entra ID, and Microsoft Intune). In addition to overseeing internal IT, you will also provide technical guidance and escalation support for managed service and help desk operations, ensuring clients receive high‑quality IT support and exceptional service.

Position:IT Manager

Salary:PHP45,000 - PHP95,000/month (depending on experience and technical skills)

Working Hours & Conditions:AU/NZ business hours; full-time (remote)

Holidays: TBD