IT Manager

Apache Associates; Hatfield (MA); On-site; USD 90,000 - 150,000; Full time

Job summary

Apache Associates is seeking an experienced IT Manager to own the IT function across international locations, including the US, UK, and France. This broad, hands-on role offers autonomy and the chance to shape IT strategy, infrastructure, and security while reporting directly to senior leadership.

You will oversee AWS-based infrastructure, ERP systems (Syspro), and core platforms like SQL Server, Magento, and collaboration tools.

Qualifications

• Experience as IT Manager or similar senior IT role, preferably in a lean team.
• Practical ERP experience; Syspro preferred.
• Experience with AWS, Azure or GCP cloud infrastructure.
• Strong knowledge of Active Directory, networking, and Microsoft 365/Google Workspace.
• Experience managing IT security and budgets.

Responsibilities

• Own and develop IT strategy and day-to-day operations across multiple international locations.
• Manage AWS-based infrastructure (EC2, RDS, VPC, S3).
• Oversee Active Directory, Azure/Entra ID, networking, cloud services and MS 365/Google Workspace.
• Manage and support Syspro ERP including supply-chain and warehouse operations.
• Support internal web applications and databases (SQL Server and MySQL).
• Manage code review, change control and Git/Bitbucket processes.
• Support the Magento e-commerce platform.
• Take ownership of IT security and data protection; lead IT projects; manage budget.

Skills

IT leadership

Stakeholder management

Cloud strategy

Cybersecurity

SQL skills

Tools

AWS

Azure

GCP

Syspro ERP

Active Directory

Microsoft 365

Google Workspace

Magento

Git/Bitbucket

Job description

We are working with an established and growing international organisation seeking an experienced IT Manager to take ownership of its IT function across the UK, France, US and global sales operations.

This is a broad, hands-on role with genuine autonomy. You'll be responsible for the IT strategy, infrastructure, systems, security and projects, working closely with every area of the business and communicating directly with senior leadership, including the CEO.

This is an ideal opportunity for an IT Manager who enjoys variety, responsibility and the ability to make a tangible difference within a lean IT environment.

Key Responsibilities

• Own and develop the IT strategy and day-to-day IT operations across multiple international locations.


• Manage and improve a predominantly AWS-based infrastructure, including EC2, RDS, VPC and S3.


• Oversee Windows Active Directory, Azure/Entra ID, networking, cloud services and Microsoft 365/Google Workspace.


• Manage and support the Syspro ERP, including systems supporting supply-chain and warehouse operations.


• Support internal web applications and databases, including Microsoft SQL Server and MySQL.


• Manage code review, change control and Git/Bitbucket version control processes.


• Support the customer-facing Magento e-commerce platform.


• Take ownership of organisational IT security and data protection.


• Lead IT projects from initiation through to completion.


• Manage the IT budget and negotiate with technology suppliers.


• Identify opportunities to improve systems, processes and user experience.


• Drive continuous improvement and explore the practical adoption of AI and emerging technologies.

We're looking for an experienced IT professional with broad technical knowledge and a proven ability to take ownership.

You'll ideally have:

• Experience as an IT Manager or similar senior IT role, preferably within a small or lean team.


• Practical experience with ERP systems; Syspro would be advantageous.


• Experience managing AWS, Azure or GCP cloud infrastructure.


• Strong knowledge of Active Directory, networking and Microsoft 365 and/or Google Workspace.


• Experience managing IT security across an organisation.


• Experience managing budgets, suppliers and third-party relationships.


• Syspro/WMS experience.


• Strong SQL skills across MSSQL and MySQL.


• Azure/Entra ID and Google Workspace.


• Magento, PHP or web development experience.


• Experience supporting multi-country or multi-site businesses.


• Supply-chain and warehousing knowledge.

You don't need to tick every box. If you have most of the essential experience and are excited by the breadth and autonomy of the role, we'd like to hear from you.

You'll be hands-on, proactive and commercially aware, with the ability to move between strategic thinking and technical problem solving.

You'll need excellent communication skills and be comfortable working with both technical and non-technical colleagues, including senior leadership. Most importantly, you're someone who takes ownership, identifies opportunities for improvement and gets things done.

This is a genuine opportunity to shape IT within an established international business, with the autonomy to make decisions and see the direct impact of your work.