AP AR Specialist II (Intermodal Transportation)

Uber-Freight-4; Chicago (IL); Hybride; USD 26 000 - 32 000; Plein temps

Résumé du poste

Uber Freight is seeking an Accounts Payable/Accounts Receivable Specialist II in Chicago, IL. This full-time, hourly, hybrid role focuses on resolving carrier invoice discrepancies, building shipments, and supporting Operations and Carrier Pricing.

You will analyze root causes and escalate issues to reach final resolution, while delivering professional, timely communication. Work schedule is Monday through Friday, 8am–5pm, with at least 3 days in the Chicago office at 433 W Van Buren Street.

Qualifications

• High School Diploma, GED or equivalent.
• At least 1 year of Accounts Payable or Accounts Receivable experience.

Responsabilités

• Resolve carrier invoice discrepancies using Uber Freight guidelines and customer rules.
• Create shipments for non-managed freight based on predefined requirements.
• Know and understand account-specific requirements – required charges, customer rules, carrier contracts.
• Provide support to Operations on financial issues related to accounts.
• Correspond with Operations, Procurement, and Carrier Pricing regarding rating and discrepancies.
• Maintain up-to-date customer business rules, policies and procedures.
• File tickets of issues using JIRA.
• Set up new customer and vendor locations in the TMS.
• Support teams with customer communications and billing discrepancy resolution.
• Identify and resolve billing/process issues collaboratively with management.

Connaissances

Accounts Payable

Accounts Receivable

Customer Service

Communication

Formation

High School Diploma or GED

Associate’s or Bachelor’s degree

Outils

Google Workspace

Microsoft Office

Uber Freight TMS

TMS Financials

Description du poste

Chicago, IL 60607, United States

Schedule: Full Time

Job Type: Hybrid

Salary Type: Hourly

About the Role

The Accounts Payable/Accounts Receivable Specialist II is a key customer service position within Uber Freight. This position is responsible for resolution of discrepant carrier invoices, building shipments, updating shipment attributes, communicating internally and/or externally with Operations, Carrier Pricing, Procurement, Helpdesk, and potentially shipper/receiver facilities. This role will analyze the root cause of invoice discrepancies and work with the appropriate party(s) to escalate the issues as needed for final resolution. The successful candidate must display superior communication skills (consistent, professional, effective, prompt, and courteous).

This is a full time, hourly, individual contributor position. Work schedule will be Monday - Friday 8am - 5pm and w ill work at least 3 days per week in our Chicago office on 433 W Van Buren Street.

What the Candidate Will Do

• Resolve carrier invoice discrepancies, using Uber Freight guidelines, customer business rules, carrier rate agreements, etc.
• Create shipments for non-managed freight based on predefined customer specific requirements
• Know and understand account specific requirements – required charges, customer business rules, carrier contracts, etc.
• Provide support to Operations as needed in regard to Financial issues related to their account
• Correspond internally with Operations, Procurement, and Carrier Pricing regarding rating and accessorial invoice discrepancies as needed
• Maintain up-to-date customer business rules, policies and procedures
• Use of JIRA to file tickets of identified issues surrounding invoice resolution
• Setup new customer and vendor locations in the TMS, leveraging knowledge of customer business practices
• Provide support for teams as related to customer communications and full billing discrepancy resolution using Uber Freight guidelines and customer contracts & business rules
• Constant innovation of the behind-the-scenes action within Oracle & TMS - how things work vs. how they should work. Work with management and others to identify & resolve issues related to billing and related processes
• Research, daily/weekly KPI reporting, and special projects as assigned
• Daily cash application of receipts from customers to invoices
• Field incoming carrier calls and emails regarding carrier invoice status
• Review and update carrier aging reports with regards to payment status

Basic Qualifications

• High School Diploma, GED or equivalent
• At least 1 year of Accounts Payable or Accounts Receivable experience

Preferred Qualifications

• Associate’s or Bachelor’s degree
• 2 years of Accounts Payable or Accounts Receivable experience in the Transportation industry
• Proficient in all Google Workspace/Microsoft Office Suite of products and tools
• In-depth knowledge of Uber Freight TMS and TMS Financials systems

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

• Illinois: The range for this role is: $19.09 to $23.27 per hour.

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com .

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice .

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Uber Freight’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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