AOG Sales & Order Management Lead

Safran; Garden Grove (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive health care (medical, dental and vision)

401(k) savings plans with company match

Paid time off

Employee discounts & rewards

Job summary

A leading aerospace company in California is seeking a Manager for AOG Sales Support to oversee the Customer Service Representative Team. The role entails managing order processing, addressing customer concerns, and collaborating with various departments to improve workflows. Candidates need a Bachelor's degree, 5+ years of experience in order management, and strong leadership skills. Benefits include comprehensive health care and a 401(k) with company match, along with potential bonuses for management positions.

Qualifications

• 5+ years of experience in Order Management processing.
• 2+ years of experience leading or managing people.
• Knowledge of basic ERP/MRP functions and applications preferred.

Responsibilities

• Ensure timely processing of customer purchase orders.
• Train and guide Order Processors.
• Analyze and resolve complex customer issues.

Skills

Problem-solving

Excellent written communication

Detail-oriented

Organizational skills

Verbal communication

Education

Bachelor's degree in Business or a business-related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

A leading aerospace company in California is seeking a Manager for AOG Sales Support to oversee the Customer Service Representative Team. The role entails managing order processing, addressing customer concerns, and collaborating with various departments to improve workflows. Candidates need a Bachelor's degree, 5+ years of experience in order management, and strong leadership skills. Benefits include comprehensive health care and a 401(k) with company match, along with potential bonuses for management positions.