Anthropologie Department Manager - Service & Styling

Anthropologie; Danbury (CT); On-site; Full time

Job summary

A leading company in retail is seeking a Department Manager for Service & Styling in Danbury, Connecticut. This role focuses on enhancing customer experiences, leading a team, and managing store operations. Ideal candidates will have retail leadership experience and a passion for the Anthropologie brand. The position offers competitive pay and comprehensive benefits.

Benefits

Medical

Dental

Vision

PTO

Employee Discounts

Retirement Savings

Qualifications

• 2+ years of retail leadership experience.
• Strong merchant skills and a history of delivering financial results.

Responsibilities

• Directs service, selling, and styling to create an engaging store environment.
• Leads customer experience initiatives and empowers the team.
• Oversees training and development of the team.

Skills

Customer Experience

Leadership

Team Management

Education

Retail Leadership Experience

Job description

Join to apply for the Anthropologie Department Manager - Service & Styling role at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

6 days ago Be among the first 25 applicants

Join to apply for the Anthropologie Department Manager - Service & Styling role at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Get AI-powered advice on this job and more exclusive features.

This position is located at 7 Backus Ave, Danbury, Connecticut, 06810 United States

Role Summary

The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment. This can include the development of others, collaborating with key partners, and supporting store operations and visual needs.

Role Responsibilities

Customer Experience

• Leads by example in providing extraordinary service where all customers feel welcome, heard and valued; empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals
• Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele
• Provides the tools needed for associates to deliver an elevated shopping experience through cultivating connections, creating an individualized service and styling experience
• Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement
  
  

Leadership + Team Management

• Oversees the training, development, and accountability of the CEM program, creating a culture that prioritizes service and sales
• Drives the styling program by empowering styling team members to cultivate relationships, generate new business, and mentor associates
• Supports the Store Manager in identifying and onboarding external talent to add different perspectives and experience to the team; invests in internal employee engagement to retain a diverse team and fuel internal growth
• Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities
  
  

Visual + Business Operations

• Contributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels
• Takes an active role in opening and closing, restock, standards, cleanliness, IT and facilities issues, and loss prevention efforts
• Supports product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; oversees the omni process to ensure fill rates are maintained and the brand standard for omni organization is followed
  
  

Communication + Relationships

• Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
• Facilitates the sharing of product knowledge, current trends, brand messaging, and store priorities through daily touchpoints with the team
• Sets individual sales goals and selling expectations to cultivate a collaborative selling environment
• Provides insights related to the customer and staff experience and communicates feedback to the Store Manager
  
  

Role Qualifications

• Anthro brand fan
• 2+ years of retail leadership experience
• Strong merchant skills and a history of delivering financial results
• Proven record of developing great talent
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
  
  

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $27.00/Hr.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Management, and Customer Service

• Industries

  Retail, Retail Apparel and Fashion, and Consumer Services

Referrals increase your chances of interviewing at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) by 2x

Sign in to set job alerts for “Service Department Manager” roles.

Norwalk, CT $105,000 - $120,000 1 week ago

Orange, CT
$97,504.00
-
$126,755.00
1 hour ago

Naugatuck, CT
$80,000.00
-
$85,000.00
1 day ago

Assistant Service Manager - Waterbury CT

Supervisor Environmental Services - Full Time Evenings (2:30pm-11:30pm)

Chappaqua, NY
$114,800.00
-
$157,900.00
2 months ago

Supervisor Environmental Services - Full Time Evenings (2:30pm-11:30pm)

Tax Senior Manager - Financial Services - Customer Tax Operations and Reporting

Stamford, CT $158,600 - $362,400 3 weeks ago

Tax Manager - Financial Services - Customer Tax Operations and Reporting

Stamford, CT $128,200 - $235,100 3 weeks ago

Tax Services Manager - Financial Services - Customer Tax Operations and Reporting - EDGE

Stamford, CT $102,100 - $187,000 3 days ago

Stratford, CT $62,000 - $67,000 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.