Annuities Operations Coordinator

The Bachrach Group; New York (NY); On-site; USD 55,000 - 75,000; Part time

Job summary

The Bachrach Group in New York, NY is seeking an Annuities Operations Coordinator to manage the end-to-end annuity new business process from submission to issuance. This role involves reviewing applications, processing, updating records, and issuing individual annuity new business with carrier clients.

You will communicate with insurance agents by phone and email to obtain outstanding requirements and provide status updates.

Qualifications

• 3-5+ years previous customer service experience
• 1+ years annuities experience
• Excellent written, communication, and presentation skills
• Ability to interact and work closely with business stakeholders at all levels of seniority
• Possess strong analytical thinking and critical reasoning skills
• Ability to work effectively in a team environment
• Ability to effectively handle a fast-paced environment and meet deadlines
• Ability to work in EST hours and flex as needed based on business demand

Responsibilities

• Verify annuity new business applications, submissions, and forms for completeness.
• Learn regulations and guidelines to assess applications for compliance.
• Enter new applications into company systems.
• Review, apply funds, and issue annuity new business via workflows.
• Communicate with insurance agents to obtain outstanding requirements and provide status updates.
• Resolve new business-related issues as requirements are met.
• Communicate with internal stakeholders on new business items.
• Perform other duties as assigned

Skills

Problem-Solving

Attention to Detail

Communication

Adaptability

Critical Thinking

Education

Associates or Bachelor's Degree preferred

Job description

Annuities Operations Coordinator
Financial services New York , New York Temp Dec 6, 2024

The AnnuitiesOperations Coordinatoris responsible for the end-to-end annuity new business process from submission to issuance. This process consists of an initial review, processing, updating, and issuing of individual annuity new business applications working on behalf of and in partnership with our annuity carrier client. The person in this position will also communicate via phone and e-mail with carrier distributors to follow up on outstanding requirements as well as provide follow-up with other carriers regarding the status and funding of annuities.

What You Are Responsible For:

• Learn to verify annuity new business applications, submissions, and corresponding forms for completeness.
• Develop working knowledge of regulatory, technical and/or departmental guidelines to assess applications for compliance.
• Enter new applications into appropriate company systems in accordance with quantity and quality standards.
• Review, apply funds, and issue individual annuity new business utilizing workflow management system, administrative system, new business system, etc.
• Communicate via email and phone with insurance agents to obtain outstanding requirements and/or provide status updates on annuity application.
• Resolve any new business-related issues as the requirements are submitted and met
• Communicate with internal stakeholders on new business-related items
• Perform other duties as assigned

Soft Skills:

• Problem-Solving, Attention to Detail, Communication, Adaptability, Critical Thinking

Target Qualifications:

• 3-5+ years previous customer service experience
• 1+ years annuities experience
• Associates or Bachelor’s Degree preferred
• Excellent written, communication, and presentation skills
• Ability to interact and work closely with business stakeholders at all levels of seniority
• Possess strong analytical thinking and critical reasoning skills
• Ability to work effectively in a team environment
• Ability to effectively handle a fast-paced environment and successfully meet established deadline requirements
• Ability to work in EST hours and flex as needed based on business demand
• Prefer candidates who are in EST or CST (Locations Negotiable)

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