Annuities Customer Support - US REMOTE

Lensa; Des Moines (IA); Remote; USD 31,000 - 52,000; Full time

Job summary

A leading company in financial services is seeking an Annuity Specialist with a focus on customer service and application processing. You will ensure accurate transaction handling and compliance with insurance guidelines while enhancing customer satisfaction. This fully remote position requires a high school diploma and extensive customer service experience.

Benefits

Health, dental, and vision insurance coverage

Employee wellness programs

Retirement savings plan

Qualifications

• Minimum 2 years of customer service experience in insurance or annuities.
• Excellent grammar and writing skills essential.

Responsibilities

• Processing new business application transactions accurately.
• Providing elite customer service experience.
• Identifying opportunities to improve processes that enhance customer experience.

Skills

Excellent Communication Skills

Customer Service Experience

Education

High school diploma

Tools

MS Excel

Job description

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Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for DXC Technology.

Job Description

Essential Job Functions:

Follows procedures to process new business application transactions

Corresponds with agents, internal wholesalers and other departments regarding pending cases

Responsible for the accurate handling and timely execution of New Business Applications

Must Provide An Elite Customer Services Experience

Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience

Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/BrightHouse guidelines

Report any potential fraudulent, money laundering, or unethical requests that have been reviewed

Mandatory Requirements

Performs other related duties as assigned or required

High school diploma

Minimum 2 years of customer service experience in the insurance and annuities fields

Working experience of insurance products, applicable policies, procedures, and guidelines

Excellent Communication Skills

Excellent grammar and writing skills

Preferred Qualifications

Annuities experience is highly preferred

MS Excel Experience

Work Environment:

This position is fully remote within the United States only

Schedule is Monday through Friday, 8:00am - 5:00pm; Central Time Zone is preferred

All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $31,800 - $52,000.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link (https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&ProductType=OnlineApplicant&SubType=PG)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ([e-mail]) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Finance and Sales

• Industries

  IT Services and IT Consulting

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