Annual Church Profile Caller

ADP, Inc.; Cary (NC); On-site; USD 15,000 - 22,000; Part time

Job summary

North Carolina Baptists seeks a friendly, dependable team member to join the Marketing & Communications Group as a temporary Annual Church Profile Caller. You will reach out to churches by phone using a provided script to remind them ACP opens January 1 and to gather any questions for follow-up by Convention staff.

The role emphasizes clear communication, reliability, and attention to detail as you track calls, voicemails, and inquiries in a Google Sheet.

Qualifications

• High school diploma or equivalent is required or preferred.
• Experience in customer service, phone outreach, or church ministry is preferred.
• Friendly, personable, and comfortable speaking with people by phone.
• Dependable, organized, and detail-oriented."
• Calling churches to remind them that ACP opens January 1 and collecting follow-up questions.

Responsibilities

• Make outreach calls to churches using a provided script to remind ACP opens January 1.
• Answer basic questions when possible.
• Gather questions needing follow-up from Convention staff.
• Track calls made, voicemails left, and questions received in Google Sheets.

Skills

Customer service

Phone outreach

Friendly demeanor

Detail-oriented

Clear communication

Education

High school diploma or equivalent

Tools

Google Sheets

Job description

The NC Baptist family is a mission-driven team that pursues excellence to help local North Carolina Baptist churches accomplish more together for God's kingdom.

N.C. Baptists partner to take the gospel of Jesus to all the nations. As a member of our team, you help resource and mobilize local churches in becoming a movement of churches on mission together.

We're looking for a friendly, dependable team player who communicates clearly to join our Marketing & Communications Group as a temporary non-exempt Annual Church Profile Caller. On mission together, to help NC Baptist churches stay connected and engaged with the Annual Church Profile (ACP) in a manner that honors Christ.

As the Annual Church Profile Caller, you will make outreach calls to churches using a provided script to remind them that the ACP opens January 1, answer basic questions, and gather any questions that need follow-up from Convention staff.

Requirements and Responsibilities

Requirements:

• High school diploma or equivalent.
• Previous experience in customer service, phone outreach, or church ministry is preferred.
• Friendly and personable, comfortable speaking with people by phone.
• Dependable, organized, and detail-oriented.
• Calling churches to remind them that ACP opens January 1
• Answering basic questions when possible and collecting questions that need follow-up
• Tracking calls made, voicemails left, and questions received in a Google Worksheet