Animal Shelter Community Engagement & Programs Lead

City of Great Falls; Great Falls (MT); On-site; USD 50,000 - 75,000; Full time

Job summary

City of Great Falls Animal Shelter seeks a Community Outreach Coordinator to align programs, communications, partnerships, outreach initiatives, and public engagement efforts that strengthen the relationship between the Animal Shelter and the community.

The role serves as the primary coordinator for assigned departmental programs and initiatives while supporting additional projects and operational priorities as needed, reporting under the Shelter Services Supervisor.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Business Administration, Organizational Leadership, Education, Animal Science, or a related field; or an equivalent combination of education, training, and progressively responsible experience.
• Three to five years of progressively responsible experience in communications, marketing, volunteer coordination, customer service, community outreach, nonprofit administration, event planning, or a related field.
• Experience developing marketing campaigns, educational materials, or public communications.
• Experience coordinating volunteers, community events, or outreach initiatives.
• Experience using Microsoft Office Suite, website content management systems, social media platforms, and graphic design software preferred.
• Experience with photography, videography, or digital content creation is desirable.
• Experience working in animal welfare, municipal government, or nonprofit organizations is preferred.

Responsibilities

• Provides primary coordination for assigned community programs and initiatives while supporting additional programs as operational needs require.
• Builds and maintains collaborative relationships with volunteers, community organizations, businesses, schools, veterinary providers, civic organizations, and other stakeholders.
• Coordinates the recruitment, training, scheduling, recognition, and support of volunteers and community participants for assigned programs.
• Assists with the planning, implementation, and evaluation of departmental initiatives designed to strengthen community engagement and customer service.
• Identifies opportunities to expand partnerships and increase community involvement in support of departmental goals.

Skills

Customer service

Communication

Volunteer coordination

Community outreach

Public relations

Event coordination

Administrative support

Social media

Branding

Teamwork

Confidentiality

Education

Bachelor's degree or equivalent in Communications, Marketing, Public Relations, Business Administration, Organizational Leadership, Education, Animal Science, or related field

Tools

Microsoft Office Suite

Website CMS

Social media platforms

Graphic design software

Job description

City of Great Falls Animal Shelter seeks a Community Outreach Coordinator to align programs, communications, partnerships, outreach initiatives, and public engagement efforts that strengthen the relationship between the Animal Shelter and the community.

The role serves as the primary coordinator for assigned departmental programs and initiatives while supporting additional projects and operational priorities as needed, reporting under the Shelter Services Supervisor.