Animal Health Processing Technician

Mixlab; Florida; On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Paid Sick Time

401k with match

Referral bonus payouts

Career growth opportunities

Job summary

Mixlab is seeking a detail-oriented Processing Technician to prepare accurate medication orders for pet parents. You’ll work with pharmacists and the logistics team to process, pack, and verify prescriptions while maintaining precise records and inventory.

You’ll help improve the customer experience and support cross-functional Mixlab operations. The role is part-time (28 hours weekly) at our Florida location, with a sign-on bonus and ongoing opportunities for growth in a fast-paced,

Qualifications

• Experience in data processing, fulfillment or retail roles.
• Customer-focused mindset with attention to detail.
• Thrives in a fast-paced work environment.
• Able to lift up to 25 lbs and stay stationary 50% of the time.
• Excellent written and verbal communication; team player.

Responsibilities

• Prepare orders by confirming data, counting, filling, labeling and packing medications.
• Ensure accuracy of patient information and keep records up to date.
• Check prescriptions for completeness and proper documentation.
• Interact with customers in a friendly, professional manner.
• Collaborate with pharmacists and logistics to resolve issues and improve efficiency.
• Maintain inventory records and follow regulatory policies.
• Keep a clean, organized work area and pharmacy appearance.
• Cross-train in Mixlab functions such as customer service and logistics.
• Support digital process improvements and troubleshoot bugs.
• Perform other duties as assigned by management.

Skills

Data processing

Fulfillment

Retail experience

Customer focus

Communication

Job description

As a Processing Technician at Mixlab, you’ll play an important role in preparing accurate, high quality medication orders for our pet parents while helping keep our pharmacy operations running smoothly. You’ll work closely with pharmacists and our logistics team to process and package prescriptions, maintain accurate records and inventory, troubleshoot issues, and continuously improve the customer experience. We’re looking for someone who is detail-oriented, collaborative, customer focused, and thrives in a fast paced environment.

This is a PART TIME role offering 28 hours weekly

CLOSED on Sundays and ALL Major Holidays

SIGN ON BONUS

What you'll do

• Prepare orders for our pet parents by confirming customer data; counting, filling and labeling medications; and packing orders
• Ensure accuracy of patient information and records, and update as necessary
• Check for completeness of prescriptions
• Handle customer interactions in a friendly and professional manner
• Partner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operation
• Keep accurate records and monitor inventory levels in accordance with New York State Board of Pharmacy & Federal regulations and company policies and procedures
• Maintain an organized work area and upkeep the appearance of the pharmacy
• Cross-train across other Mixlab functions over time including customer service, logistics, and compounding
• Champion the pet parent experience by recommending digital process changes and troubleshooting bugs
• Performs other related duties, responsibilities, and assignments as required by management to meet business needs.

About you

• You have experience working in a data processing, fulfillment, or retail role
• You have a customer-focused (and in our case, a pet-focused!) mindset
• You thrive in a fast-paced work environment
• Must be able to remain in a stationary position 50% of the time.
• Must be able to move boxes holding medications weighing up to 25lbs across the office
• You have excellent communication skills - both written and verbal - and are a collaborative, team-player

What we offer

• Paid Sick Time
• Competitive starting wages with the opportunity for rapid career growth, promotion, and wage increases
• 401k with $300/year match
• Referral bonus payouts of up to $1,000 for a successful referral
• And more!

Mixlab is the first modern pet pharmacy that focuses on creating high-quality, custom medications and delightful experiences for pets, their parents and veterinarians. By putting service at the heart of everything we do, we're able to provide the best personalized care for our furry friends, as well as those who care for them. Mixlab is proud to be a PCAB-accredited compounding pet pharmacy. Check us out on Instagram or see our 5 star reviews on Google, Yelp and Facebook!