Animal Health Processing Technician

Mixlab, Inc.; Florida; Presencial; USD 19.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid sick time

Career growth

401k match

Referral bonus

Descripción de la vacante

Mixlab, Inc. in Hollywood, Florida is seeking an Animal Health Processing Technician for a part-time role (28 hours weekly). You will prepare and package pet medication orders, maintain patient records, and collaborate with pharmacists and the logistics team to ensure accurate, high-quality fulfillment.

The position emphasizes customer-focused service and attention to detail. The role requires a detail-oriented, collaborative mindset and the ability to thrive in a fast-paced environment.

Formación

• Experience in a data processing, fulfillment, or retail setting.
• Customer-focused mindset, especially with pet owners.
• Thrives in a fast-paced environment.
• Excellent written and verbal communication; collaborative teamwork.

Responsabilidades

• Prepare orders by confirming data, counting, filling and labeling medications, and packing orders.
• Ensure patient information is accurate and records are up to date.
• Check prescriptions for completeness and accuracy.
• Handle customer interactions in a friendly, professional manner.
• Collaborate with pharmacists and logistics to improve quality and efficiency; support smooth operations.
• Maintain accurate records and monitor inventory per regulations and company policies.
• Keep an organized workspace and pharmacist area clean.
• Cross-train across Mixlab functions like customer service, logistics, and compounding.
• Suggest digital process changes and troubleshoot issues to enhance pet parent experience.

Conocimientos

data processing

fulfillment

retail

customer service

communication

team player

Descripción del empleo

Animal Health Processing Technician

Mixlab, Inc. Hollywood, Florida, United States

About this position

Mixlab is the first modern pet pharmacy that focuses on creating high-quality, custom medications and delightful experiences for pets, their parents and veterinarians. By putting service at the heart of everything we do, we're able to provide the best personalized care for our furry friends, as well as those who care for them. Mixlab is proud to be a PCAB-accredited compounding pet pharmacy. Check us out on Instagram or see our 5 star reviews on Google, Yelp and Facebook!

About the role

• As a Processing Technician at Mixlab, you’ll play an important role in preparing accurate, high quality medication orders for our pet parents while helping keep our pharmacy operations running smoothly. You’ll work closely with pharmacists and our logistics team to process and package prescriptions, maintain accurate records and inventory, troubleshoot issues, and continuously improve the customer experience. We’re looking for someone who is detail-oriented, collaborative, customer focused, and thrives in a fast paced environment.

This is a PART TIME role offering 28 hours weekly

CLOSED on Sundays and ALL Major Holidays

SIGN ON BONUS

What you'll do

• Prepare orders for our pet parents by confirming customer data; counting, filling and labeling medications; and packing orders
• Ensure accuracy of patient information and records, and update as necessary
• Check for completeness of prescriptions
• Handle customer interactions in a friendly and professional manner
• Partner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operation
• Keep accurate records and monitor inventory levels in accordance with New York State Board of Pharmacy & Federal regulations and company policies and procedures
• Maintain an organized work area and upkeep the appearance of the pharmacy
• Cross-train across other Mixlab functions over time including customer service, logistics, and compounding
• Champion the pet parent experience by recommending digital process changes and troubleshooting bugs
• Performs other related duties, responsibilities, and assignments as required by management to meet business needs.

About you

• You have experience working in a data processing, fulfillment, or retail role
• You have a customer-focused (and in our case, a pet-focused!) mindset
• You thrive in a fast-paced work environment
• Must be able to remain in a stationary position 50% of the time.
• Must be able to move boxes holding medications weighing up to 25lbs across the office
• You have excellent communication skills - both written and verbal - and are a collaborative, team-player

What we offer

• Paid Sick Time
• Competitive starting wages with the opportunity for rapid career growth, promotion, and wage increases
• 401k with $300/year match
• Referral bonus payouts of up to $1,000 for a successful referral
• And more!