Animal Health & Customer Experience Associate

Coastal Country; Gresham, Northern (OR, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Coastal Farm is seeking a customer service oriented team member in a retail environment. You will greet customers, answer questions, and help them find products while maintaining knowledge of promotions and store standards.

Role includes assisting with displays, merchandising, and housekeeping, with a focus on accurate pricing, signing, and POS operations. Strong communication and adaptability are essential for success in a fast-paced store setting.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Answer incoming phone calls.
• Maintain constant radio communication with associates.
• Maintain comprehensive knowledge of Coastal Farm products and promotions.
• Assist in floor moves, merchandising, display maintenance, and store housekeeping.

Skills

Communication

Interpersonal skills

Adaptability

Computer & email

Retail concepts

Attention to detail

Job description

Coastal Farm is seeking a customer service oriented team member in a retail environment. You will greet customers, answer questions, and help them find products while maintaining knowledge of promotions and store standards.

Role includes assisting with displays, merchandising, and housekeeping, with a focus on accurate pricing, signing, and POS operations. Strong communication and adaptability are essential for success in a fast-paced store setting.