Animal Control Supervisor

Gfoat; Keller (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

City of Keller is seeking an Animal Control Supervisor to oversee the Keller Regional Animal Services division. The role enforces animal control laws, manages shelter operations, and guides officers in public safety tasks and animal care.

Responsibilities include staffing, reporting, and coordination with regional cities and the Humane Society of North Texas. Requires 3+ years in a related role, a high school diploma or GED, and relevant certifications.

Qualifications

• Must have 3+ years as Keller Regional Animal Control Officer or similar.
• High school diploma or GED required; advanced certification preferred.
• Knowledge of local/state animal control ordinances and CALEA/TPCAF standards.

Responsibilities

• Supervise animal control officers on shift and ensure coverage.
• Approve time-off and vacation requests to maintain operations.
• Oversee shelter operations, animal intake, and impoundments.
• Coordinate with Humane Society of North Texas for adoptions.
• Maintain compliance with CALEA and TPCAF accreditation programs.

Skills

Animal control experience

Physical fitness

Driver's license

Records management

De-escalation/diplomatic service

Education

High school diploma or GED

Advanced Animal Control Certification (Texas Dept of Health)

Tools

Firearms handling

Animal control equipment

Job description

Job Description

The Animal Control Supervisor is eligible for an additional $4,000 per year Regional Stipend for providing services to the Cities of Roanoke, Colleyville, Southlake and Keller and the Town of Westlake.

JOB TITLE

Animal Control - Supervisor DATE: 10/2025

City of Keller, Texas

REPORTS TO: Deputy Chief - Support Services FLSA: Non-Exempt

JOB SUMMARY

Under general supervision of the Deputy Chief over Support Services, the Animal Control Supervisor supervises personnel and department resources for the successful operation of the Keller Regional Animal Services division. Animal Control Supervisor position is responsible for enforcement of local, state animal control laws and regulations. Incumbent is responsible for the operation of animal control equipment and the apprehension of unwanted, sick, stray, and escaped animals, which involves impounding and maintaining them in an animal shelter. Supervisor will assist the Deputy Chief with all animal control personnel matters to include discipline and performance reviews.

ESSENTIAL JOB FUNCTIONS

1. Provide supervision and operational guidance for animal control officers on shift.
2. Approve time-off and vacation requests in a manner that provides adequate coverage for regional animal control services.
3. Ensure daily deposits are prepared by closing all cash drawers and delivering deposits.
4. Assist with the timely scheduling of Keller Animal Shelter Advisory meetings.
5. Guide animal control personnel in the performance of tasks related to the enforcement of Texas animal control regulations and the city ordinances of the Keller Regional Animal Control partnering cities.
6. Perform tasks related to Texas animal control regulations and the city ordinances of the Keller Regional Animal Control partnering cities.
7. Complete reports and inspections as required by the Commission on Accreditation for Law Enforcement Agencies (CALEA) Accreditation program and the Texas Police Chiefs Association Foundation Best Practices Accreditation Program.
8. Answer calls and patrol the partnering cities, to include the capture and impoundment of stray and/or unwanted animals. Retrieve sick, injured and dead animals.
9. Collaborate with state and local agencies on rabies control and quarantine animals suspected of having rabies.
10. Handle complaints and explain animal control laws and regulations to the general public.
11. Ensure proper maintenance and care of animal control units and related animal control equipment.
12. Arrange animal transfers to the Humane Society of North Texas for adoptions.
13. Serve as a liaison between Keller Regional Animal Services division and the Humane Society of North Texas.
14. Clean animal runs/cages and feed impounded animals.
15. Euthanize sick and injured animals.
16. Release claimed animals.
17. Remove dead or injured dogs and animals from municipal roads and public areas.
18. Arrive to work every day on time, in good physical and mental condition.

OTHER JOB FUNCTIONS

1. Promote the designated organizational culture in actions, behavior and performance of duties.
2. Attend training sessions for professional and personal growth.
3. Utilize safety equipment as provided by the city.
4. Acquire/maintain knowledge of accepted best police practices as standardized by CALEA and TPCAF accreditation programs.
5. Run department errands as requested.
6. Other duties as assigned or directed by a supervisor.

WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work generally performed outdoors in all weather and temperature extremes, however, some duties are performed indoors in climate-controlled facilities. Duties may expose an individual to diseases, bites/scratches and other possible dangers while dealing with animals. Incumbent must use safety equipment provided by the City in the performance of the duties of an Animal Control Officer. While performing the duties of this job, the employee is constantly required to read a computer screen or documents, grasp, handle, feel, type, listen, hear, reach, see, speak, walk, and sit. The employee is frequently required to bend, stoop, crouch, carry, and lift up to 50lbs. Duties may require lifting, carrying and/or moving animals weighing up to 100 pounds unassisted, and/or dragging animals weighing up to 150 pounds unassisted. Assigned work hours may include weekends and holidays.

MINIMUM QUALIFICATIONS

1. Must meet all requirements for the Keller Regional Animal Control Officer.
2. Must have three (3) years of experience as a Keller Regional Animal Control Officer or similar experience.
3. High school diploma or a GED equivalent.
4. Valid Texas Driver's License and a safe driving record.
5. No DWI or DUI convictions.
6. Experience and training in the care and characteristics of domestic animals.
7. Knowledge of federal, state, and local ordinances pertaining to animal control.
8. Ability to prepare and maintain accurate routine records.
9. Skills in the operation of animal control equipment, including the use and care of firearms.
10. Physical ability to capture domestic and wild animals.
11. Advanced Animal Control Certification through the Texas Department of Health.
12. Desirable appearance for the public at all times.
13. Not been convicted of a felony.
14. Ability to adhere to departmental rules and regulations.
15. Ability to serve citizens in a diplomatic manner, while exercising good emotional control.

The City of Keller is an Equal Opportunity Employer. If you need an accommodation, please call the Human Resources Department at 817-743-4040. For all other inquiries, please contact Sergeant Austin Clark at 817-743-4546 or [e-mail]