Animal Assistance Team Lead & Training Coordinator

ARIZONA HUMANE SOCIETY; Phoenix (AZ); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Generous PTO program

Up to 8 paid holidays per year

401(k) with employer contribution

Medical, Dental and Vision Plans

PSLF program eligibility

Discounts on veterinary services and宠物

Descripción de la vacante

ARIZONA HUMANE SOCIETY is seeking a full-time Animal Assistance Coordinator at the Papago Park Campus, Tue–Sat, 9:00 AM–5:30 PM. You will support daily operations, help train staff and volunteers, and ensure a compassionate customer experience.

The role emphasizes leadership, staff coordination, and problem resolution, with opportunities to improve staffing and department procedures in a fast-paced animal welfare environment.

Formación

• High school diploma or GED required.
• Minimum two years providing exemplary customer service.
• Leadership experience preferred.
• Spanish bilingual preferred.
• Animal handling experience required.
• Excellent interpersonal and conflict resolution skills required.

Responsabilidades

• Support daily operations of the Animal Assistance Department.
• Assist with training new employees and volunteers.
• Provide hands-on support with department duties as needed.
• Maintain a positive and compassionate customer experience.
• Foster strong employee relations and address staff concerns.
• Resolve customer inquiries or complaints with professionalism and care.
• Create and maintain staff schedules and task assignments.
• Collaborate with the Animal Assistance Supervisor on staffing and improvements.

Conocimientos

Customer service

Leadership

Animal handling

Conflict resolution

Spanish

Educación

High school diploma/GED

Descripción del empleo

ARIZONA HUMANE SOCIETY is seeking a full-time Animal Assistance Coordinator at the Papago Park Campus, Tue–Sat, 9:00 AM–5:30 PM. You will support daily operations, help train staff and volunteers, and ensure a compassionate customer experience.

The role emphasizes leadership, staff coordination, and problem resolution, with opportunities to improve staffing and department procedures in a fast-paced animal welfare environment.