Andover Clinical Site Leader - Elevate Care

Integrated Behavioral Care, LLC; Andover (MA); Sur place; USD 130 000 - 170 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision

401K with company contribution

Malpractice insurance

4 weeks PTO + holidays

In-house continuing education

Excellent EHR/practice management

Résumé du poste

Integrated Behavioral Care, LLC is seeking a Clinical Site Leader for its Andover, Massachusetts location. This role combines direct clinical practice with site leadership, overseeing clinical quality, provider productivity, documentation, staff development, and client experience.

Reporting to senior clinical leadership, the role ensures alignment with IBC standards, performance expectations, and organizational goals while guiding a high-performing clinical team.

Qualifications

• Master’s or doctoral degree in psychology, social work, counseling, or another appropriate behavioral health discipline.
• Active Massachusetts clinical license in good standing.
• Significant clinical experience in an outpatient behavioral health setting.
• Strong clinical judgment and ability to provide consultation on complex cases.
• Demonstrated leadership, supervisory, or team-development experience.
• Strong communication, organizational, and interpersonal skills.
• Ability to balance clinical responsibilities with leadership and operational priorities.
• Ability to review performance data and translate findings into action.
• Strong working knowledge of electronic health record systems.
• Experience with Athenahealth preferred.

Responsabilités

• Serve as the primary point of leadership and support for site clinicians
• Establish clear expectations for productivity, documentation, professionalism, and clinical performance
• Monitor provider performance and address concerns proactively
• Provide regular feedback, coaching, mentorship, and clinical consultation
• Support performance reviews and professional development planning
• Help clinicians build and maintain appropriate caseloads
• Partner with senior leadership when formal performance intervention is needed
• Promote a positive culture of accountability, teamwork, professional growth, and mutual support
• Ensure adherence to IBC clinical, documentation, billing, and operational standards
• Conduct regular chart audits and documentation reviews
• Monitor documentation for accuracy, completeness, clinical appropriateness, and timeliness
• Ensure timely submission of services and required billing documentation
• Support clinical risk management and respond to clinical concerns or escalations
• Reinforce IBC policies, procedures, and professional standards
• Support clinician recruitment, onboarding, and orientation
• Provide focused training and mentorship for new clinicians
• Reinforce IBC expectations for workflow, documentation, productivity, and caseload development
• Identify ongoing training and professional development needs
• Address client concerns, escalations, transfers, and complex care needs
• Support appropriate client-provider matching and internal referrals
• Promote continuity of care, responsiveness, and a high-quality client experience
• Oversee daily clinical and operational workflow
• Maintain a professional, welcoming, and well-functioning site environment
• Monitor space utilization, scheduling flow, and facility needs
• Coordinate resolution of issues that affect staff effectiveness or client experience
• Partner with the Senior Clinical Director, Director of Operations, Executive Director, and other IBC leaders
• Communicate site needs, performance trends, and operational concerns
• Implement organizational priorities and support consistency across IBC locations
• Contribute to process improvement, organizational growth, and community/referral relationships

Connaissances

Leadership

Clinical supervision

Communication

Organizational skills

Data-driven decisions

Formation

Master’s or Doctoral degree in psychology, social work, counseling, or related behavioral health discipline

Massachusetts clinical license

Outils

Athenahealth

Description du poste

Integrated Behavioral Care, LLC is seeking a Clinical Site Leader for its Andover, Massachusetts location. This role combines direct clinical practice with site leadership, overseeing clinical quality, provider productivity, documentation, staff development, and client experience.

Reporting to senior clinical leadership, the role ensures alignment with IBC standards, performance expectations, and organizational goals while guiding a high-performing clinical team.