Ancillary Supervisor - Shoreline Amphitheatre (Seasonal 2026)

Live Nation Worldwide, Inc.; Mountain View (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Generous vacation

Healthcare

Retirement benefits

Student loan repayment

Tuition reimbursement

Paid caregiver leave for new parents

Roadie Babies program

Free employee ticket program

Job summary

Live Nation Entertainment in Shoreline Amphitheatre, Mountain View, CA is seeking an Ancillary (Lawn Chair) Supervisor to lead the Lawn Chair Crew on show days, ensuring smooth operations, great guest service, and proper chair inventory.

You will collaborate with the Ancillary Manager, manage setup and breakdown of rentals, handle sales with POS, and keep work areas stocked and organized while observing safety and local labor rules.

Qualifications

• Experience supervising staff in fast-paced event settings.
• Strong customer service and communication skills.
• Ability to multitask and stay organized during events.

Responsibilities

• Supervise and coordinate the Lawn Chair Crew during show days.
• Provide excellent customer service by answering guest questions and resolving issues.
• Oversee distribution, collection, and organization of lawn chairs.
• Assist with setup, operation, and breakdown of ancillary areas (lawn chair rentals, signage, equipment).
• Handle sales transactions accurately using point-of-sale systems.
• Ensure work areas are organized, clean, and fully stocked during events.
• Communicate with the Ancillary Manager and other departments to support operations.
• Oversee post-show chair cleanup and proper storage of chairs.
• Coordinate team rest and meal periods in line with state/local law.

Skills

Staff supervision

Customer service

Communication

Detail-oriented

Nights & weekends

Education

High school diploma/GED

Job description

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine's 50 Companies that Care. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

Shoreline Amphitheatre is seeking an Ancillary (Lawn Chair) Supervisor. This position is responsible for supervising and coordinating the Lawn Chair Crew during show days, ensuring efficient operations, excellent customer service, and proper inventory management of lawn chairs. This role works closely with the Ancillary Manager and may assist with broader ancillary operations as needed. This is a great opportunity for someone who is detail-oriented, organized, and enjoys leading a team in a fast-paced event environment.

WHAT THIS ROLE WILL DO

• Supervise and coordinate the Lawn Chair Crew during show days
• Provide excellent customer service by answering guest questions and resolving minor issues promptly
• Oversee the distribution, collection, and organization of lawn chairs throughout the venue
• Assist the Ancillary Manager with the setup, operation, and breakdown of ancillary areas (lawn chair rentals, signage, equipment)
• Handle sales transactions accurately using point-of-sale systems or handheld devices
• Ensure work areas are organized, clean, and fully stocked throughout the event
• Communicate effectively with the Ancillary Manager and other departments to support event operations
• Oversee post-show chair cleanup, including directing staff and ensuring all chairs are properly collected and stored
• Coordinate team rest & lunch periods in accordance with state and local law and ensure coverage.

WHAT THIS PERSON WILL BRING

• Ability to supervise staff and provide clear direction in a fast-paced environment
• Strong customer service and problem-solving skills
• Excellent verbal, written, and interpersonal communication skills
• Dependable, punctual, and self-motivated with strong attention to detail
• Ability to work flexible hours, including nights, weekends, and holidays
• Position requires constant walking and standing in an outdoor environment and lifting/carrying 25+ pounds
• High school diploma/GED preferred

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

COMPENSATION

The expected compensation for this position is: $20.00 USD - $25.00 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Recognized for seven years as a Great Place to Work and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world.

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips.

And of course, access to free live events through our exclusive employee ticketing program.

There is no bigger stage for your career.

See what your future looks like at Live Nation Entertainment.