Ancillary Scheduler - Altamonte Springs

careers-bayfronthealth; Orlando (FL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Student loan repayment

tuition reimbursement

FREE college education programs

retirement savings

PTO/Holidays

Job summary

Orlando Health Ambulatory - Outpatient Rehab in Altamonte Springs, FL, is seeking an Ancillary Scheduling, Registration, and Patient Charge Specialist. The role involves patient check in/out, registration, insurance verification/authorization, scheduling, and front office operations.

Responsibilities include accurate registration, ensuring benefits verification, documenting demographics, and processing patient charges while coordinating with clinical and business staff to support efficient

Qualifications

• Ability to perform pre-registration, registration and scheduling of patient appointments.
• Experience gathering and inputting demographic and financial information.
• Familiarity with insurance verification and authorization processes.
• Excellent communication and numerical reasoning.
• Computer literacy in hospital systems.

Responsibilities

• Efficient pre-registration, registration and scheduling of multiple patient appointments.
• Manage additions and cancellations of patient appointments.
• Input patient demographic and financial data accurately into hospital systems.
• Verify benefits and obtain authorizations from payers/providers.
• Communicate schedule changes to staff and patients.
• Process patient charges and explain insurance terms.
• Serve as liaison between patients, providers and office staff.
• Assist training of new team members.
• Maintain flexible schedule to meet department needs.

Skills

Pre-registration

Registration

Scheduling

Insurance verification

Authorization processing

Patient communication

Data entry

Education

High School Diploma or equivalent

Job description

Position Summary

Department: Orlando Health Ambulatory - Outpatient Rehab

Status: Full-Time | 40 hours per week

Shift: Monday - Friday, 8am - 5pm

Title:Ancillary Scheudling, Registration, and Patient Charge Specialist

***Address of Practice: 990 N State Road 434 Ste.1128 Altamonte Springs, Florida 32714***

Position Summary

This position is for our new Orlando Health Rehabilitation & Sports Medicine Center - Altamonte. Responsibilities include patient check in/out, registration, insurance verification/authorization, scheduling, and front office operations.

All Inclusive Benefits (start day one)

• Health/Dental/Vision/Life Insurance
• Student loan repayment
• tuition reimbursement
• FREE college education programs
• retirement savings
• paid paternity leave
• fertility benefits
• back up elder and childcare
• pet insurance
• PTO/Holidays
• and more for full time and part time employees.

Responsibilities

Essential Functions

• Effective pre-registration, registration and scheduling of multiple patient appointments.
• Manages the multiple additions and cancellations of patient appointments.
• Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information in appropriate hospitalsystems
• Contacts appropriate payers/provider offices, verifying benefits and obtaining/documenting necessary authorizations.
• Consistently and constantly reviews the schedules daily and communicates all changes to appropriate staff.
• Responsible for entry of patient charges.
• Acts as a liaison between the provider and patient to explain insurance benefits, co-pays, deductibles, and self pay portions.
• Accurately communicates all procedure pertinent information including arrival time, location, and duration to the patient.
• Performs check in and check out of patients.
• Acts as a liaison to the clinical staff.
• Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management including the transfer of patients from both outside and sister facilities.
• Acts as a resource for training or mentoring of new team members.
• Maintains flexibility in work schedule availability that allows department to change/modify work schedule to meet departmental needs and on call responsibilities.
• Attends and participates in department staff meetings and attends other meetings as assigned.
• Represents and participates in department, facility, Patient Financial Services and corporate committees as requested by supervisor/department manager.
• Responsible for reviewing and adhering to all corporate departmental and education initiatives.
• Assists his/her supervisor/manager in planning and organizing department activities.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Qualifications

Education/Training

Must be able to demonstrate reading, verbal and written communication, mathematical, and reasoning skills typically acquired through completion of a high school education.

Licensure/CertificationNone.

ExperienceTwo (2) years’ experience in financial, business office, or customer service environment required. Computer knowledge necessary.