Anatomic Pathology Process Technician, Winston Salem, Evenings

Atrium Health; Winston-Salem (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Atrium Health Winston-Salem is seeking a dedicated registration specialist to support the anatomic pathology workflow. You will enter patient and physician order data, assist in specimen accessioning, and coordinate with lab departments to ensure timely processing.

The role emphasizes accurate data entry, patient identification, and adherence to QA policies, with a focus on excellent customer service and teamwork within the pathology lab team.

Qualifications

• Must have a high school diploma.
• Lab tech or equivalent related clinical experience with two years anatomic pathology experience preferred.

Responsibilities

• Facilitates accessioning and preparation of specimens by entering patient data and physician order information into systems.
• Provides excellent customer service to achieve maximum satisfaction; transports specimens to lab departments per QA policies.
• Prioritizes registrations based on patient acuity determined by clinical staff.
• Develops and maintains knowledge to identify insurance plans and updates patient information and insurance databases.
• Ensures completeness and accuracy of registration data by reviewing information before ordering in LIS systems.
• Follows safety and patient identification procedures and notifies coworkers when misidentifications occur.

Skills

Interpersonal skills

Communication

Technical skills

Customer service

Independent work

Stress management

Problem solving

Organizational skills

Critical thinking

Education

High School Diploma

Lab tech experience in anatomic pathology (2 yrs preferred)

Tools

LIS systems

Job description

• Shift is from 12:00pm-8:30pm including a 30-minute lunch break.
• Winston Campus

Position Highlights

• Full-Time 40 hours/week
• Shift is from 12:00pm-8:30pm including a 30-minute lunch break.
• Winston Campus

Education/Experience

• High school diploma.
• Lab tech or equivalent related clinical experience with two years anatomic pathology experience preferred.

Essential Functions

• Facilitates the accessioning and preparation of inpatient, outpatient and outreach anatomic pathology specimens in a timely manner, by entering patient data and physician order information into various systems.
• Provides excellent customer service to achieve maximum customer satisfaction. Facilitation of this process includes transporting specimens to various lab departments in accordance with QA and department policies and procedures.
• Prioritizes registrations in the order of the patient's acuity level that is determined by the clinical staff where appropriate.
• Develops and maintains knowledge and skills to identify insurance plans correctly and updates the patient information and the insurance database where appropriate.
• Ensures completeness and accuracy of registration data by reviewing the patient and order information prior to ordering in the various LIS systems. Recognizes and follows up on incomplete or inconsistent registration information and contacts Client Services to obtain the needed information where appropriate.
• Follows proper safety and identification procedures when dealing with patients and/or specimens under any circumstance or environment by properly identifying patients prior to placing orders, labeling specimens correctly and notifying coworkers and involved lab sections when misidentifications are encountered.

Skills/Qualifications

• Superb interpersonal and communication skills.
• Demonstrates technical skills.
• Evidence of sensitivity to customer service.
• Strong initiative and ability to work independently.
• Flexibility and calmness in stress situations.
• Superior skills in problem analysis, problem solving, and structured thinking.
• Well organized.
• Capable of critical thinking, reasoning, deduction, and inference while displaying the ability to draw accurate conclusions.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.