Analytics Product Manager: Digital Metrics & Intl Strategy

Delta Air Lines, Inc.; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

401(k) matching

Vacation accrual

Paid personal time

Health benefits

Flight privileges

Professional development

Job summary

Delta Air Lines, Inc. is seeking a metrics and analytics leader to define and govern how digital and international customer experiences are measured across Fly Delta App, delta.com, and airport kiosks.

You will partner with data engineers to source data and align internal and external stakeholders around a cohesive analytics strategy. The role requires strong technical aptitude, the ability to cut through ambiguity, and excellent communication with all levels of Delta’s organization.

Qualifications

• Intellectually curious, highly motivated, and willing to challenge the status quo.
• Able to cut through ambiguity, identify solutions, and deliver results quickly.
• Ability to build strong connections across Delta’s commercial and IT teams, and with external vendors.
• Strong technical aptitude with understanding of complex systems, data flows, and integrations.
• Aptitude to develop and own technical solutions from ideation to implementation in collaboration with stakeholders.

Responsibilities

• Define what we measure and how we track it across digital platforms like Fly Delta App, delta.com, and kiosks.
• Own the measurement strategy for digital and international customer experiences.
• Partner with data engineers to source and deliver measurement data for product teams.
• Rally internal teams and global partners around a cohesive international analytics strategy.
• Lead governance of metrics and ensure adoption of insights across the organization.

Skills

Measurement Strategy

Metric Governance

Data Requirements

Intl and Partner Alignment

Insight Adoption

Job description

Delta Air Lines, Inc. is seeking a metrics and analytics leader to define and govern how digital and international customer experiences are measured across Fly Delta App, delta.com, and airport kiosks.

You will partner with data engineers to source data and align internal and external stakeholders around a cohesive analytics strategy. The role requires strong technical aptitude, the ability to cut through ambiguity, and excellent communication with all levels of Delta’s organization.