Analytics Intern: Customer Journey & Projects

Spectrum; Colony Acres (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Mentorship

Professional development

Job summary

Spectrum offers a paid, full-time 11-week internship designed to provide real-world experience in the telecommunications field. You’ll work across two teams, with department projects accounting for about 80% of your time and structured internship experiences for the remaining 20%.

You’ll also participate in professional development sessions, mentorship, and networking opportunities to grow your skills and build a professional network within Spectrum.

Qualifications

• Rising senior with an expected graduation date between Dec 2027 and May 2028.
• Currently enrolled in an accredited college/university pursuing a bachelor’s degree.
• Must have at least a 3.0 GPA in the current program.
• Ability to travel locally to Spectrum intern events.
• Authorization to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Work with the development team and take over customer experience projects when communications are ready to hand off.
• Review scope, requirements, journey maps and experiences to determine feasibility and tech needs.
• Create documentation about requirements and experiences for the customer journey.
• Lead integration with the development team and ensure communications are ready for hand off.

Skills

Analytical skills

Communication Skills

Microsoft Office

Education

Pursuing bachelor’s degree

Job description

Spectrum offers a paid, full-time 11-week internship designed to provide real-world experience in the telecommunications field. You’ll work across two teams, with department projects accounting for about 80% of your time and structured internship experiences for the remaining 20%.

You’ll also participate in professional development sessions, mentorship, and networking opportunities to grow your skills and build a professional network within Spectrum.