Digital Services & CX Internship — Analyst Track

Spectrum; Colony Acres (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

Spectrum is offering a paid, full-time 11-week internship in the telecommunications field for motivated students. The program runs May 26 through August 6, 2027, and targets majors like Business Administration with a minimum 3.0 GPA. Eligibility includes rising seniors and authorization to work in the U.S.

without sponsorship, with local travel to intern events. You’ll gain real-world experience, mentorship, and professional development, while contributing to department projects and

Qualifications

• Must be a rising senior with an expected graduation date between December 2027 and May 2028.
• Must be currently enrolled in an accredited college or university pursuing a bachelor’s degree.
• Must have at least a 3.0 GPA in current program.
• Ability to travel locally to Spectrum intern development events and activities throughout the program.
• Authorization to work in the U.S. without restrictions or need for future sponsorship.

Responsibilities

• Work with the development team and fully take over customer experience projects when communications are ready to be handed off to the development team
• Review and work with the scope, project details, requirements, journey maps, and experiences provide by the journey owners to determine feasibility, vet recommendations, and validate technical needs for the work that goes into development
• Work jointly with the journey owners on creating documentation about requirements and experiences for the customer journey
• Lead the integration with the development team and all interactions while helping ensure the technical aspects of the communications are ready to hand off so development work can begin

Skills

Analytical skills

Communication skills

MS Office

Education

Bachelor's degree in progress

Tools

Microsoft Office

Job description

Spectrum is offering a paid, full-time 11-week internship in the telecommunications field for motivated students. The program runs May 26 through August 6, 2027, and targets majors like Business Administration with a minimum 3.0 GPA. Eligibility includes rising seniors and authorization to work in the U.S.

without sponsorship, with local travel to intern events. You’ll gain real-world experience, mentorship, and professional development, while contributing to department projects and