Analytics Instrumentation Lead — Measurement & Tagging

J.P. Morgan; New York (NY); On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

Health care coverage

Wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Analytics Instrumentation Manager to own end-to-end measurement for web and native mobile initiatives. You will define success metrics, translate goals into measurement specs, and ensure tracking is implemented, validated, and governed to a high standard.

You will lead tagging across channels, validate releases, and help ensure analytically usable datasets that answer critical business questions, balancing priorities while protecting reporting integrity.

Qualifications

• 5+ years in business analysis, digital analytics, measurement, or instrumentation roles.
• 3+ years in an agile delivery environment with backlog management.
• Experience in financial services with data integrity and controls.
• Experience with Adobe Analytics and Google Analytics 360.
• Experience validating analytics tags on web and native apps.
• End-to-end web analytics or tag management project delivery.
• Experience supporting high-volume commerce/digital experiences.
• Ability to manage multiple initiatives and meet deadlines.
• Strong communication and stakeholder partnership skills.
• Ability to translate ambiguous inputs into clear specs.

Responsibilities

• Translate business objectives into measurement strategies and tagging specs with acceptance criteria.
• Partner with marketing, product, engineering, and analytics to deliver measurement outcomes.
• Define behavioral metrics, KPIs, and engagement metrics for web and mobile.
• Review requirements to identify tagging and analytics gaps early in delivery.
• Collaborate with data teams to turn event data into accessible datasets.
• Prioritize instrumentation enhancements and defects across initiatives.
• Validate releases to ensure accurate tracking and KPI definitions.
• Document governance standards, event schemas, and data layer requirements.
• Troubleshoot tracking issues and adjust configurations to protect reporting integrity.
• Communicate progress, risks, and issues to digital analytics leadership.

Skills

Experience in analytics/measurement/in

Agile delivery

Financial services experience

Adobe Analytics

Google Analytics 360

Tag validation

Tag management end-to-end

Commerce experience

Project management

Stakeholder management

Requirements gathering

Tools

Python (optional)

Job description

Chase is seeking an Analytics Instrumentation Manager to own end-to-end measurement for web and native mobile initiatives. You will define success metrics, translate goals into measurement specs, and ensure tracking is implemented, validated, and governed to a high standard.

You will lead tagging across channels, validate releases, and help ensure analytically usable datasets that answer critical business questions, balancing priorities while protecting reporting integrity.