Analytics-Driven Content Insights & Optimization PM

Staples; Framingham (MA); Presencial; USD 95.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible PTO

Discounts

401(k) Match

Wellness programs

Descripción de la vacante

Staples is seeking a data analytics professional to analyze customer behavior, content performance, search performance, and business metrics to improve the customer experience and business results.

You will develop data-driven recommendations, build reports with Power BI, Tableau, or Looker, and partner with Merchandising, Search, SEO, Product, Analytics, Ecommerce, and Content teams to drive initiatives across the business.

Formación

• Bachelor's degree or an equivalent combination of education and experience.
• 5+ years of analytics, ecommerce, merchandising, or related experience.
• Experience translating data findings into business recommendations.
• Experience managing multiple projects and stakeholder relationships.
• Experience developing reports, dashboards, scorecards, or performance frameworks.
• Proficiency with Microsoft Excel and data analysis techniques.

Responsabilidades

• Analyze customer behavior, content performance, search performance, and business metrics to uncover opportunities.
• Develop data-driven recommendations and prioritization frameworks to support decisions.
• Partner with analytics teams to build and maintain reports, dashboards, and measurement frameworks.
• Identify pain points, content gaps, trends, and improvement opportunities through data.
• Plan, coordinate, and evaluate testing initiatives related to content, taxonomy, and navigation.
• Establish hypotheses and metrics, then translate results into actionable recommendations.
• Support taxonomy structures, attribution frameworks, content standards, and governance.
• Coordinate activities, timelines, risks, and stakeholder communications across workstreams.
• Collaborate with Merchandising, Search, SEO, Product, Analytics, Ecommerce, and Content teams to align priorities.
• Prepare and present performance insights, project updates, and recommendations to stakeholders.

Conocimientos

Analytical thinking

Problem solving

Ambiguity navigation

Collaboration

Communication

Attention to detail

Adaptability

Customer-focused

Educación

Bachelor's degree

Master's degree

Herramientas

Power BI

Tableau

Looker

Excel

Descripción del empleo

Staples is seeking a data analytics professional to analyze customer behavior, content performance, search performance, and business metrics to improve the customer experience and business results.

You will develop data-driven recommendations, build reports with Power BI, Tableau, or Looker, and partner with Merchandising, Search, SEO, Product, Analytics, Ecommerce, and Content teams to drive initiatives across the business.