Analytics Coordinator

Augusta University; Augusta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Tuition assistance

Job summary

Augusta University is seeking an Analytics Coordinator to support the Institutional Analytics Roadmap through effective project management. This role involves coordinating analytics products, surveys, and ensuring quality control of data access and design while maintaining compliance with the university's standards.

The ideal candidate will have a Bachelor's degree and experience in project coordination, with a focus on facilitating collaboration and communication amongst teams. The position offers a full-time shift with competitive salary and benefits, including health insurance and tuition assistance.

Qualifications

• Bachelor's degree from an accredited college or university and a minimum of two years of experience in project coordination.
• Experience in operations support or a related role involving planning, tracking, and communicating tasks.
• Proficiency with task tracking and survey software.

Responsibilities

• Coordinate analytics projects using standardized methodologies and templates.
• Develop comprehensive project plans and communicate progress.
• Monitor analytics projects and ensure quality control.

Skills

Detail-oriented

Strong prioritization skills

Organizational skills

Collaboration

Project management

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Planner

Survey software

Job description

Analytics Coordinator

Job ID: 299250

Location: Augusta University

Full/Part Time: Full Time

Job Summary

The Analytics Coordinator supports the organization and execution of tasks reflected in the Institutional Analytics Roadmap and Institutional Survey Scheduling Calendar. By using project and change management methodologies, this coordinator will track analytics products and survey initiatives through every phase of development, launch operations, ensure quality control pertaining to data access and design, and communicate on all deliverables.

Institutional Analytics Product Coordination

• Use the institution's standardized project and change management methodologies and templates to develop, track, plan, and communicate university analytics products reflected in the Institutional Analytics Roadmap.
• Develop comprehensive project plans, including schedules, work breakdown structures, and timelines.
• Coordinate the formal vetting and approval process for analytics products through meticulous communication and record‑keeping of progress.
• Monitor every step of the analytics project checklist and stay ahead of upcoming analytics product updates reflected in the Institutional Analytics Roadmap.
• Work closely with the Director of Institutional Analytics to support internal teams and customers.
• Coordinate and prepare for meetings, record specific action items and decisions reached during meetings, and ensure all action items are documented and clearly communicated to the responsible parties.
• Work with the Director of Institutional Analytics to continuously improve the existing Institutional Analytics project and change management materials so that they properly support the data community.
• Ensure all project documentation is complete and securely stored.

Institutional Survey Coordination

• Coordinate institutional administrative survey processes by implementing project and change management methodologies, which generally involve facilitating communications, recording decisions for survey scheduling approval with requestors and Designated Senior Officials, and updating the Institutional Survey Scheduling Calendar.
• Provide support for a set of standardized, scheduled evaluations, assessments, and benchmarking surveys.
• Schedule recurring survey administrations and carry out the planning tasks prior to the launch.
• Monitor survey traffic on behalf of the institution for possible collisions based on known recurring disseminations.
• Support vendor relationships for tools required for survey administration.
• Ensure all survey approval documentation and target audience lists are securely stored.

Design Standards & Data Visualization

• Review analytics tools using Augusta University Data Design Standards to ensure end users have a cohesive institutional dashboard experience and work with analysts to ensure analytics tools are aligned with the data design standards.
• Monitor trends in data visualization and recommend strategic directions to Institutional Effectiveness as they may impact standard operating procedures for developing analytics tools.
• Represent the university at conferences and workshops related to data analytics and visualization project organization.

Training & Communications

• Coordinate analytics training and develop training materials for the campus community regarding Augusta University's Data Design Standards and understanding Augusta University's analytics environment.
• Develop strategic communications plans and corresponding content customized to the purpose and audience of the analytics product or survey initiative (e.g., scheduling subscriptions).
• Communicate project and survey statuses (e.g., response rates) to stakeholders.
• Update the Institutional Analytics website with Power BI apps, training resources, and announcements.
• Update IE's Survey Research website.
• Develop standard operating procedures.

Required Qualifications

• Bachelor's degree from an accredited college or university and a minimum of two years of experience in project coordination, operations support, or a related role involving planning, tracking, and communicating tasks, projects, or processes.

Preferred Qualifications

• Bachelor's degree or Master's degree from an accredited college or university in information design, data science, UX/UI, graphic design, or related field.
• Experience in a higher education environment.
• Proficiency with task tracking (e.g., Microsoft Planner) and survey software.
• Proficiency with Microsoft Excel.

Knowledge, Skills, & Abilities

• Detail‑oriented with strong prioritization and organizational skills.
• Ability to maintain confidentiality and exercise sound judgment under pressure.
• Proven ability to develop collaborative relationships with various groups and earn the respect of leadership.

Shift, Salary & Benefits

Shift: Days; M-F (work outside of the standard business hours may be required). Salary to be commensurate with qualifications within the established range. Recruitment period: Until Filled. Benefits may include health insurance, dental insurance, life insurance, teachers retirement system or optional retirement plan, earned vacation time, sick leave, and 13 paid holidays. Full‑time employees eligible for tuition assistance after six months of employment.

Conditions of Employment

All selected candidates are required to successfully pass a background check review prior to starting. If applicable, a credit check will be completed for positions of trust and/or approved departmental purchase card usage. Motor vehicle reports are required for positions that require driving an Augusta University vehicle. Faculty hires must provide proof of completed academic degree(s) and post‑secondary coursework; foreign‑trained candidates must provide an educational/credential evaluation. All employees are responsible for ensuring confidentiality, availability, and integrity of sensitive information by adhering to cybersecurity and privacy policies.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.