Coordinator of Adult Learning

Augusta University; Augusta (GA); On-site; USD 45,400 - 52,700; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Vacation time

Sick leave

13 paid holidays

Job summary

Augusta University is seeking a Coordinator of Adult Learning at the Summerville Campus to champion adult learner recruitment, onboarding, and retention strategies. The role coordinates outreach with Admissions, supports re-enrollment, and aligns campus resources to promote persistence and degree completion.

The position involves developing programming, analyzing engagement data, and collaborating with colleges and student services to improve institutional responsiveness for adult learners and

Qualifications

• Bachelor's degree from an accredited college or university.
• Two years of professional experience in education, student services, program coordination, outreach, customer service, sales, or related fields.

Responsibilities

• Coordinate adult learner outreach and recruitment with Admissions and community partners.
• Provide enrollment navigation and support for re-enrollment and degree completion.
• Develop adult learner programming, orientations, workshops, and success initiatives.
• Collaborate with academic colleges, advising units, and student services to improve responsiveness to adult learners.
• Support cross-functional initiatives within the Office of Military and Veteran Services and other campus partners.

Skills

Detail-oriented

Communication

Teamwork

Project management

Education

Bachelor's degree

Master's degree preferred

Tools

Banner

Slate

DegreeWorks

Job description

Coordinator of Adult Learning (Summerville Campus)

Job ID: 296905

Location: Summerville Campus, 2500 Walton Way, Augusta, GA 30904

Full/Part Time: Full Time

Regular/Temporary: Regular

Job Summary

The Coordinator of Adult Learning will champion institution-wide efforts to recruit, onboard, support, and retain undergraduate adult learners, including veterans, military-affiliated students, working professionals, and returning learners. The coordinator serves as the primary point of coordination for adult learner services and the university's partnership with campus partners and external agencies to ensure alignment between outreach, advising, student support, and re‑enrollment strategies that promote persistence and degree completion.

Responsibilities

• Adult Learner Outreach and Recruitment: Identify, engage, and support prospective adult learners and returning students through targeted outreach initiatives. Serve as the primary point of contact for adult learner inquiries and coordinate recruitment activities with the Office of Undergraduate Admissions and community partners. Partner with internal and external constituents to support contact strategies and outreach campaigns to re‑engage stop‑out and returning learners. Represent the university at community‑based, employer‑based, and military‑connected recruitment activities to expand adult learner pipelines. Serve as the institutional liaison for the partnership with external re‑enrollment agencies, ensuring seamless coordination between external outreach efforts and campus processes. Collaborate with campus partners to support re‑enrolled students through onboarding and campus transition. Monitor re‑enrollment, retention, and completion outcomes for re‑enrolling students engaged by external agencies.
• Enrollment Navigation and Support: Provide personalized academic and enrollment navigation, including unofficial evaluation of prior coursework, credit transfer support, and individualized education planning. Connect adult learners to campus resources (testing, financial aid, support services) to address barriers and facilitate persistence. Support adult learners during critical transition points, including re‑enrollment, major milestones, and return‑to‑school adjustments.
• Program Development, Assessment, and Collaboration: Develop and implement adult learner‑focused programming, including orientations, workshops, and success initiatives. Collect and analyze data related to adult learner engagement, persistence, and outcomes to inform continuous improvement. Collaborate with academic colleges, advising units, and student support services to strengthen institutional responsiveness to adult learners. Contribute to policy and process reviews that support adult learner recruitment, retention, and timely degree completion.
• Cross‑Functional Collaboration: Support cross‑functional initiatives within the Office of Military and Veteran Services that enhance outreach, engagement, and retention efforts for adult learners and military‑connected students. Assist with special projects, events, and strategic priorities as assigned by the Director or unit leadership, including collaboration with campus and community partners.
• Perform other duties as assigned.

Required Qualifications

• Bachelor's degree from an accredited college or university.
• Two years of professional experience in education, student services, program coordination, outreach, customer service, sales, or other related fields.

Preferred Qualifications

• Master's degree from an accredited college or university.
• Experience in adult education or adult recruitment/admissions.
• Experience with Banner, Slate, and DegreeWorks systems.

Knowledge, Skills, & Abilities

• Detail‑oriented with strong prioritization and organizational skills.
• Ability to maintain confidentiality.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work effectively independently and within a team.
• Demonstrable ability and commitment to build effective professional relationships with all stakeholders.
• Ability to interact effectively with a varied internal and external audience.
• Ability to change tasks quickly and effectively during periods of high‑volume activity.
• Ability to function and apply professional judgement with minimal supervision while participating in office operations as part of an effective and efficient team.
• A strong commitment to ongoing improvement.
• Proven ability to understand and implement complex policies and procedures.

Shift / Salary / Benefits

Shift: Days; Monday–Friday (work outside of standard business hours may be required).

Pay Band: B8

Salary: $45,400–$52,700 annually (commensurate with qualifications).

Recruitment Period: Until Filled.

Benefits: Health, dental, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays. Eligible employees may be considered for the Tuition Assistance Program after 6 months of continuous employment.

Conditions of Employment

• Successful completion of a Background Check prior to start.
• Credit check may be required for Positions of Trust or approved departmental Purchase Card usage.
• Motor vehicle reports required for positions that involve driving an Augusta University vehicle.
• Faculty hires must provide proof of completed academic degree(s) and original transcripts; foreign‑trained candidates must provide an educational/credential evaluation.
• Employees must adhere to cybersecurity and privacy policies, safeguarding sensitive information.

Equal Employment Opportunity

Augusta University is an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.