Assistant Vice President for Student Success and Retention

Augusta University; Augusta (GA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid holidays

Job summary

Augusta University seeks an Assistant Vice President for Student Success and Retention to guide the university's student success strategy, assessment, and data-informed decision-making. This role will oversee Academic Advising, CLASS, and Health Professions Outreach, aligning efforts to improve retention, persistence, and graduation outcomes.

The position emphasizes strategic leadership, data analytics, and continuous improvement across campus units, with a focus on evidence-based interventions

Qualifications

• Doctorate or terminal degree from an accredited college or university.
• 5–7 years of progressively responsible higher education leadership experience.
• Demonstrated success increasing retention and graduation rates.
• Expertise in predictive analytics, student success technologies, CRM systems, and BI tools.

Responsibilities

• Develop and implement a comprehensive student success strategy aligned with institutional goals.
• Lead retention and completion initiatives across the university.
• Coordinate efforts among academic and administrative units for integrated student support.
• Serve as a strategic advisor to senior leadership on student success metrics.
• Design interventions for diverse student populations and evaluate program effectiveness.

Skills

Leadership experience

Education

Doctorate or terminal degree

Tools

Predictive analytics tools

CRM systems

Business intelligence (BI) tools

Job description

Assistant Vice President for Student Success and Retention

Job ID: 302469

Location: Summerville Campus

Full/Part Time: Full Time

Regular/Temporary:

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Augusta University is a nationwide research university that hosts every type of research, a large class-size teaching program, and a world-class health sciences center with a thriving health system, and the only public academic health center in Georgia.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

To further strengthen the university's student success infrastructure, Augusta University will establish a new position: Assistant Vice President for Student Success and Retention. This portfolio will provide leadership for the university's student success strategy, assessment, data-informed decision-making, and student support operations. The following units will transition to this new division:

• Academic Advising
• Center for Learning and Academic Student Success (CLASS)
• Health Professions Outreach (HPO)

Bringing these areas together will strengthen the university's ability to coordinate student support services, leverage analytics to identify opportunities for intervention, evaluate the effectiveness of student success initiatives, and implement evidence-based strategies that improve retention, persistence, and graduation outcomes.

Responsibilities

The duties include, but are not limited to:

STRATEGIC LEADERSHIP

• Develop and implement a comprehensive student success strategy aligned with institutional goals.
• Lead university-wide retention and completion initiatives.
• Coordinate efforts among academic and administrative units to create integrated student support systems.
• Serve as a strategic advisor to senior leadership on student success metrics and outcomes.

STUDENT SUCCESS INNOVATION

• Design targeted interventions for first-year, transfer, online, adult, military-affiliated, Pell-eligible, first-generation, and underserved student populations.
• Evaluate the effectiveness of advising, tutoring, mentoring, and student support programs.
• Recommend new strategies based on proven practices and emerging research.

DATA ANALYTICS AND DECISION SUPPORT

• Partner with Institutional Research to analyze retention, progression, graduation, and enrollment trends.
• Develop predictive models to identify at-risk students and populations.
• Create executive dashboards and key performance indicators.
• Conduct demographic and academic analyses to identify achievement gaps and opportunities for intervention.

ASSESSMENT AND CONTINUOUS IMPROVEMENT

• Measure ROI and effectiveness of student success initiatives.
• Develop annual student success reports and recommendations.
• Establish benchmarks and performance measures aligned with institutional strategic plans.

OTHER RESPONSIBILITIES

Perform other duties as assigned.

Required Qualifications

Doctorate or terminal degree from an accredited College or University.

5-7 years of progressively responsible higher education leadership experience.

Preferred Qualifications

Demonstrated success increasing retention and graduation rates. Expertise in predictive analytics, student success technologies, CRM systems, and business intelligence tools.

Knowledge, Skills, & Abilities

KNOWLEDGE

• Strong knowledge of enrollment management, student success theory, and assessment methodologies.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of normal business hours may be required)

Pay Band: B17

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.