Analytics Consultant

Dentsu International Americas; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Dentsu is seeking an Analytics Consultant to work hands-on in Adobe Customer Journey Analytics, turning data into actionable business insights for clients. The role involves building data views, dashboards, and reports, and collaborating across teams to deliver high-quality analytics solutions.

The ideal candidate will have 2+ years of quantitative analytics experience, strong BI tool expertise (Tableau, Power BI), and familiarity with Adobe CJA.

Qualifications

• Bachelor's degree in statistics, analytics, economics, or related quantitative field.

Responsibilities

• Analyze quantitative and qualitative data and present results with visuals.
• Extract and shape data from multiple sources to deliver reports and presentations.
• Build and maintain CJA data views, segments, metrics, and Workspace projects for cross-channel analysis.
• Identify key metrics and build exec-facing dashboards to track progress for clients.
• Ensure data quality and QA outputs before delivering to clients.

Skills

Presentation skills

Analytical mindset

Cross-team collaboration

Data storytelling

Education

Bachelor's degree in statistics / analytics / economics / related quantitative field

Tools

Tableau

Power BI

Adobe Customer Journey Analytics

Adobe Analytics

Job description

Job Description:

Location: will consider remote candidates.

Merkle is seeking an Analytics Consultant to work hands-on in Adobe Customer Journey Analytics, combining in-depth knowledge of quantitative marketing analytics with a strong grasp of customer data to answer real business questions for our clients.

Key Responsibilities

• Analyze quantitative and qualitative data using software and manual manipulation techniques.
• Interpret and present results to staff and stakeholders using graphs, charts, or visualization mapping.
• Extract and shape data from internal and external sources on a routine and ad hoc basis to develop and deliver usable reports and presentations.
• Understand how to make data visually appealing and simple to both navigate and comprehend for end-users
• Aggregate data from various sources to construct streamlined data pipelines and integrate data from multiple systems
• Build and maintain Customer Journey Analytics data views, segments, calculated metrics, and Workspace projects that let clients analyze behavior across channels
• Identify key metrics and build exec-facing dashboards to track progress of the business and its highest priority initiatives
• Identify key business levers, establish cause and effect, perform analyses, and communicate key findings to various stakeholders to facilitate data-driven decision-making
• Own the quality of your deliverables end to end: validate the data, sanity-check the numbers, and QA the output before it reaches clients
• Stay current on industry trends and emerging analytics technology
• Proactively identify opportunities to introduce and improve Merkle's analytical tools, techniques, and processes
• Package selected interim and final deliverables for later re-use by other Merkle teams, including rationale for why options/tactics were chosen (i.e., provides metadata for the documents)

Key Skills and Experience

• Able to move past observations to data-backed insights and recommendations. Also able to reach a defensible answer independently, without relying on AI to do the analytical thinking
• Be able to contribute to innovation, process improvement, and standardization
• Deliver high-quality analytical solutions on time
• Maintain a project plan; manage day-to-day tasks; and meet project deadlines
• Work effectively across teams to ensure client satisfaction
• Presentation skills, whether in front of small groups or large audiences, on camera and/or occasionally in person
• Comfortable using AI tools and adapting to new tech for the job role as it hits the market
• Familiar with how to debug a webpage to identify data being passed into web analytics tools

Required Qualifications

• Must be a US citizen and be prepared to pass a US Government background check, including physical fingerprinting at a US Passport office
• Bachelor's degree (B.S. or B.A.) or equivalent experience in statistics, analytics, economics, or a related quantitative field
• Hands-on experience with BI and digital analytics tools (Tableau, Power BI)
• 2+years of experience in quantitative analysis, ideally in a marketing or agency context
• Adobe Certified Professional - Adobe Customer Journey Analytics Business Practitioner (exam AD0-E608) or higher, and/or 1+ years of demonstrated hands-on experience with Adobe CJA
• Advanced Excel and strong PowerPoint skills: able to build a clean analysis and turn it into a client-ready deck

Preferred Qualifications:

• 2+ years using Adobe Analytics to build Workspace projects, segments, and calculated metrics, and to surface insights from them
• Experience with Adobe Experience Platform data collection or schema design
• Agency or consulting experience working across multiple concurrent clients

Ideal Candidate:

• You have a curious nature and are willing to provide tough recommendations to clients, tactfully, when necessary
• Your ability to discover hidden insights to unstructured business problems makes you an integral part of our growing analytics team
• You can independently execute analytical work end to end by producing outputs that earn rave reviews and drive ROI for our clients
• You have a keen eye for detail and use it to produce consistent, high-quality work that will build trust with clients

At dentsu, we believe great work happens when we're connected.

Our hybrid way of working combines remote flexibility with regular in-person collaboration to spark ideas and strengthen our teams.

Many of our employees who live within commuting distance (90 minutes) from one of our Headquarter or Hub Offices (New York, Chicago, Detroit, Los Angeles) are required to work in the office 2-3 days per week including one Team Day.

The minimum number of days may vary by office and role.

Dentsu may designate other HQ or Hub offices at any time.

Those who do not live near an office may be designated as a remote employee, depending on the role and business needs.

Regardless of your work location, we expect you to be flexible to meet the needs of our Company and clients, which may include attendance in an off