Analytical X-ray Systems Specialist, XRF

Rigaku Americas Holding, Inc.; The Woodlands (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan

Flexible spending accounts

Job summary

Rigaku Americas Holding, Inc. is seeking a field service engineer to install, maintain, and repair analytical X-ray equipment and related devices. The role involves substantial travel Monday through Friday, with potential weekend or holiday work.

Compensation includes salary plus performance-based incentives commensurate with experience. Responsibilities include PM, on-site troubleshooting, instrument qualification, travel arrangements, expense reporting, and coordinating with customers and

Qualifications

• Excellent communication skills with the ability to explain complex technical issues clearly.
• Ability to travel on a routine basis and maintain a Passport/VISA for international travel.
• Strong organizational and prioritizing skills.
• Ability to work independently yet be part of a team.

Responsibilities

• Perform preventive maintenance (PM) and basic service on systems.
• Verify system performance and execute preventive maintenance protocols.
• Troubleshoot on-site using Digital Voltmeter (DVM).
• Qualify the instrument after service by running verifications.
• Arrange travel and submit expense reports.
• Obtain customer acceptance of PM or repair.
• Coordinate WebEx sessions, phone support, and facility inspections.
• Attend Rigaku product training at the factory.
• Communicate with service/support centers.

Skills

Communication

Travel-ready

Organizational skills

Independent worker

Team player

Troubleshooting

Customer focus

Education

B.S. Degree or equivalent experience

Tools

MS Office

Job description

Join Rigaku in shaping a better world through new perspectives! This position will involve the installation; maintenance and repair of Analytical X-ray Equipment, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment, and other relate devices. This position requires a large amount of travel Monday thru Friday with the possibility of some weekend and holiday work. Compensation will consist of both salary and performance-based incentive programs commensurate with experience.

Responsibilities

• Perform preventive maintenance (PM) and basic service on our systems.
• Preventive maintenance involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the instrument performs to Rigaku's specification.
• Basic troubleshooting on-site using Digital Voltmeter (DVM).
• Qualify the instrument after service repair by executing operational and performance protocols including running verifications.
• Makes travel arrangements and generates individual expense reports.
• Secure customer's acceptance of the preventive maintenance or repair.
• Coordinate customer WebEx sessions, phone support, and lab or fab facility inspection.
• Attend certified Rigaku product training in Rigaku factory.
• Communicate and work closely with service/support centers.

Qualifications

• B.S. Degree or equivalent experience.
• Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment.
• Working knowledge of MS Office.
• Basic understanding of network interfacing.
• Valid Driver's license.
• Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
• General understanding of analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems.
• Customer focus and interaction and ability to interact and communicate with scientists who typically possess a Ph.D. (or Master's Degree) in Biochemistry, Biophysics or Microbiology.
• Strong organizational and prioritizing skills.
• Ability to work independently yet has a team focus.
• Must be responsive and reliable.
• Ability to travel on a routine basis and maintain a current Passport/ VISA as required for international travel.
• Occasional lifting of up to 50 pounds.
• Able to manipulate small hand tools.

Rigaku offers a rewarding work environment and excellent benefits.

All applicants are kept in strict confidence.

Benefits package including Health, Dental, Vision, STD, LTD, Life insurance, section 125 flexible spending accounts, 401(k) plan and more.

Rigaku is an EEO/AA employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Applicants must be able to prove they can legally work in the US.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.