Analyst, Supply Chain Excellence

Independent Purchasing Cooperative; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Independent Purchasing Cooperative (IPC) in Miami, FL, seeks a Supply Chain Excellence Analyst to support the COE by monitoring supplier and distributor performance, analyzing trends, and guiding issue resolution. This entry-level role emphasizes data-driven decision making, cross-functional collaboration, and continuous improvement in a fast-paced franchise supply chain.

Ideal candidates have a 0–2 year background in supply chain or analytics and are eager to develop broad expertise in

Qualifications

• Bachelor’s degree in supply chain management, business administration, analytics, or a related field.
• 0–2 years of related experience; internships, co-ops, academic projects, or relevant coursework may be considered.
• Foundational knowledge of supply chain operations, business processes, data analysis, or performance reporting.
• Proficiency in Microsoft Office, reporting tools, and AI-enabled productivity tools.

Responsibilities

• Monitor supplier and distributor performance, identify trends and exceptions, and track issues through timely resolution.
• Analyze operational data and prepare reports and summaries that provide visibility to supplier and distributor performance and key metrics; leverage AI-enabled analytics.
• Investigate operational issues, coordinate follow-up, and ensure open items are documented, tracked, and resolved.
• Identify recurring issues, evaluate contributing factors, and recommend solutions to improve execution and prevent recurrence.
• Monitor established KPIs and service expectations and elevate performance gaps as appropriate.
• Support adherence to established supply chain processes, procedures, controls, and reporting standards.
• Support development and maintenance of standardized processes, tools, and COE resources.
• Build collaborative relationships with supplier and distributor partners to support accountability and issue resolution.
• Serve as liaison between the COE and supply chain teams, suppliers, and distributors; communicate findings and improvements; facilitate alignment on changes.
• Identify opportunities to improve processes, strengthen controls, increase efficiency, and enhance operational effectiveness.
• Support COE initiatives related to governance, standardization, and continuous improvement.
• Work across the supply chain to support shared objectives and COE priorities.

Skills

Data analysis

AI-enabled tools

Interpersonal skills

Communication

Organization

MS Office

Learning agility

Action oriented

Customer focus

Collaboration

Decision making

Plans and aligns

Self-development

Education

Bachelor’s degree in supply chain management or related field

Tools

Microsoft Office

AI-enabled reporting tools

Reporting tools

Job description

At Independent Purchasing Cooperative (IPC), we are more than just a supply chain services provider—we're the strategic sourcing partner behind one of the world’s most recognized brands: Subway®. As a member-owned organization, we are driven by our commitment to serve the franchisees who own and operate Subway® restaurants across North America, Canada, Puerto Rico, and the U.S. Virgin Islands.

Headquartered in Miami, FL, we were founded in 1996 with a mission to help franchisees be more profitable and competitive by delivering exceptional value through supply chain solutions, contract negotiation, technology initiatives, and industry expertise.

At IPC, you'll find a supportive and inclusive environment that fosters personal growth, professional development, and a healthy work-life balance. Whether you're a seasoned supply chain professional or just beginning your career journey, IPC offers opportunities to make a meaningful impact!

IPCis seeking a highly motivated Supply Chain Excellence Analyst to be responsible for supporting the Supply Chain Center of Excellence (COE) by monitoring supplier and distributor performance, analyzing trends, coordinating issue resolution, and supporting consistent execution of supply chain processes. Supports member/franchisee alignment through consistent supply chain execution. Working across the supply chain and with external business partners, this role promotes operational effectiveness, accountability, standardization, and continuous improvement. This analyst uses data and business information to identify performance gaps, monitor key performance indicators, support root-cause analysis, and provide reporting that enables data-driven decisions. This entry-level role is suited for an analytical, detail-oriented, and collaborative early-career professional interested in developing broad supply chain expertise.

Essential Duties & Responsibilities

• Supplier & Distributor Performance:Monitor performance, identify trends and exceptions, and track issues through timely resolution.
• Data Analysis & Reporting:Analyze operational data and prepare reports and summaries that provide visibility to supplier and distributor performance and key metrics. Leverage AI-enabled analytics and exception-management tools to identify performance patterns and support decision making.
• Issue Resolution:Investigate operational issues, coordinate follow-up, and ensure open items are documented, tracked, and resolved.
• Root-Cause Analysis:Identify recurring issues, evaluate contributing factors, and recommend solutions to improve execution and prevent recurrence.
• Performance Management:Monitor established supplier and distributor KPIs and service expectations and elevate performance gaps as appropriate.
• Process Governance:Support adherence to established supply chain processes, procedures, controls, and reporting standards.
• Standardization:Support the development and maintenance of standardized processes, procedures, tools, templates, and COE resources
• Business Partner Relationships:Build collaborative relationships with supplier and distributor partners to support accountability and issue resolution.
• Stakeholder Coordination & Communication:Serve as liaison between the COE and supply chain teams, suppliers, and distributors; communicate findings, escalations, and improvement recommendations; facilitate issue resolution and alignment on process changes.
• Continuous Improvement:Identify opportunities to improve processes, strengthen controls, increase efficiency, and enhance operational effectiveness.
• COE Initiatives:Support COE initiatives related to governance, standardization, operational effectiveness, performance management, and continuous improvement.
• Cross-Supply Chain Collaboration:Work collaboratively across the supply chain to support shared objectives and consistent execution of COE priorities to build operational knowledge and career readiness.

Knowledge, Skills, and Abilities

• Data literacy including strong analytical and problem-solving skills with excellent attention to detail, including root cause analysis; asks clarifying questions; recommends actionable solutions.
• Leverage AI-enabled tools to identify performance patterns and support decision making.
• Strong interpersonal and relationship-building skills with supplier, distributor, and internal business partners.
• Effective written and verbal communication through email, phone, and virtual or in-person meetings.
• Ability to navigate challenging conversations, drive follow-up, and promote accountability while maintaining positive relationships.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office, reporting tools, and AI-enabled productivity tools.
• Ability to quickly learn business processes, systems, and technologies and adapt to changing priorities.
• Action Oriented:Takes on opportunities and challenges with urgency, energy, and enthusiasm while maintaining humble professionalism.
• Customer Focus:Builds strong Franchisee experiences through relationships that deliver Franchisee-centric solutions.
• Tech Savvy:Anticipates, learns, and adopts business-building digital, reporting, and AI-enabled technologies.
• Ensures Accountability:Takes ownership and holds self and others accountable to meet commitments.
• Collaborates:Builds partnerships and works collaboratively to achieve shared objectives.
• Communicates Effectively:Delivers clear messages, listens attentively, and adapts communication appropriately.
• Decision Quality:Uses facts and analysis to support sound and timely decisions.
• Plans and Aligns:Prioritizes work to meet commitments aligned with organizational goals.
• Resourceful:Uses available information, tools, and relationships effectively to resolve issues.
• Self-Development:Actively seeks opportunities to learn, grow, and take on new challenges.

Qualifications & Experience

• Bachelor’s degree in supply chain management, business administration, analytics, industrial engineering, operations management, or a related field.
• 0–2 years of related experience; internships, co-ops, academic projects, or relevant coursework may be considered.
• Foundational knowledge of supply chain operations, business processes, data analysis, or performance reporting.
• Proficiency in Microsoft Office, reporting tools, and AI-enabled productivity tools.
• Foodservice, distribution, or related supply chain experience is a plus but not required

Leadership Responsibility

No

Travel

Overnight domestic and international (Canada) may be required for company conventions, supplier meetings, meetings with Subway® management team, or others.

Work Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee regularly sitting for long periods of time. A detailed description of these physical requirements is available upon request. Compliant with the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Should an accommodation be needed, please reach out to the People Operations team at [e-mail].

This is a full-time position. Standard office hours of Monday through Friday, 8:30 AM to 5:00 PM EST. This position may require additional work hours outside these work hours, including weekends, to complete job requirements.

Independent Purchasing Cooperative (IPC) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. Team Members may be required to perform other duties as requested by their leader(s) in compliance with Federal and State laws.