Analyst, Service Model

Aledade, Inc.; Charlotte (NC); Remote; USD 60,000 - 80,000; Full time

Job summary

Aledade, a public benefit corporation, is seeking a Business Analyst to support program development and strategic initiatives. The role involves driving efficiency through data insights and collaboration across teams. Candidates should have strong analytical skills and a proactive mindset.

Benefits

Flexible work schedules

Health, dental and vision insurance

21 days of PTO in the first year

Two paid volunteer days

12 weeks paid parental leave

Six weeks paid sabbatical after six years

401(k) with up to 4% match

Stock options

Qualifications

• 1+ years of relevant work and/or internship experience.
• Experience with data management tools and creating pivot tables.

Responsibilities

• Support process development and alignment with business goals.
• Generate monthly reports and data analysis for performance improvement.
• Collaborate cross-functionally to support data-informed decisions.

Skills

Analytical Skills

Problem Solving

Collaboration

Attention to Detail

Education

Bachelor’s degree in a related field

Tools

Google Sheets

Excel

Tableau

Monday.com

Mailchimp

Google Suite

Job description

The Business Analyst plays a pivotal role in supporting program development and strategic initiatives within the Explorer Market. This role focuses on driving scalability and efficiency through data-driven insights, process automation, and cross-functional collaboration. The Analyst will contribute to and drive different activities with Aledade Departments and internal and external stakeholders to achieve mutually defined goals, and further the program development of the Explorer Market. Success in this role requires a blend of strategic thinking, strong analytical skills, and creative approach to problem solving.

Primary Duties:

• Support the development and refinement of processes within the Explorer market to ensure alignment with business goals and scalability.
• Contribute to the design and implementation of systems and tools that enhance operational efficiency with the market.
• Create and maintain process documentation, SOPs, and training materials to support standardization and effective adoption of procedures across the department.
• Collaborate cross-functionally with teams across the organization to support data-informed business decisions.
• Generate monthly reports and data analysis to drive improved performance

Minimum Qualifications:

• Bachelor’s degree in a related field or equivalent work experience required
• 1+ years of relevant work and/or internship experience
• Experience using Google Sheets or Excel as a data management tool and comfortable with formulas and creating pivot tables. Experience using Microsoft Tools
• Curiosity to problem solve and grow Aledade’s portfolio of services
• Proven track record of accountability and project success
• Highly organized and proactive in raising questions around clarity, prioritization, blockers, and other points to drive assigned tasks forward
• A collaborative team player with a roll-up-your-sleeves mentality
• Intense attention to detail and data quality assurance; ability to validate results and investigate abnormalities or unexpected results
• Demonstrated ability to conduct nuanced analyses to produce accurate and unbiased results and tell the story of those results in data visualizations and reports.

Preferred Skills and Abilities:

• Experience using Tableau, Monday.com, Mailchimp, and Google Suite
• Excellent oral and written communication skills

Physical Requirements:

• Ability to travel 1-3 times a year for team/company retreats.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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