Analyst, Remittance Processing

Dow Jones & Co.; Chicopee (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare Plans

Paid Time Off

Retirement Plans

Maternity/Paternity Leave

Commuter Transit Program

Education Benefits

Job summary

Dow Jones – Finance is seeking a financial operations professional to join the Chicopee, MA team. The role entails executing daily back-office tasks, including customer billing and payroll, under minimal supervision and reporting to the Remittance Processing Sr Manager.

You will analyze data, support cross-functional teams, and maintain reports using Excel and Google Forms, ensuring accuracy and efficiency in line with business goals.

Qualifications

• 3+ years of experience in financial operations, accounting, or related corporate finance role.
• Proficiency in financial systems, data analysis, and supporting back-office processes.
• Strong analytical skills with focus on accuracy and process efficiency.

Responsibilities

• Execute day-to-day global financial operations, ensuring accurate processing of back-office transactions such as customer billing or payroll.
• Analyze financial data, operational metrics, and workflows to identify discrepancies and improve efficiency.
• Collaborate with cross-functional teams to support financial compliance and achieve operational goals.
• Maintain/revise reports using Excel or Word and Google Forms.
• Process shipments and mail related tasks as needed per department.

Skills

Years of experience

Financial systems

Data analysis

Process improvement

Education

Bachelor's in finance or accounting or related field

Job description

Dow Jones & Co.

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [e-mail]. Please put “Reasonable Accommodation in the subject line.

Chicopee-Burnett Rd

Full time

Job Description:

About the Team:

The Finance team is responsible for global financial support. The team covers everything from back-office functions like payroll and customer billing to tax compliance and budget forecasting.

About the Role

Under minimum supervision, performs specified duties of some diversity related to the department's activities. Involves some independent judgment and a detailed knowledge of the department or company policies. Maintains records and prepares reports as needed. Duties may include email, Verint account look up/transactions, report compilation and equipment operation. Demonstrates the ability to effectively service internal and external customers as defined within the work unit. Maintains productivity and quality requirements as related to business unit goals. Receptive to constructive feedback, actively seeks coaching, and in conjunction with manager, establishes and follows through on personal development plan. Ability to work well in a team environment. You will report to the Remittance Processing Sr Manager and be based in Chicopee Massachusetts.

You Will:

• Execute day-to-day global financial operations, ensuring accurate and timely processing of back-office transactions, such as customer billing or payroll.
• Analyze financial data, operational metrics, and workflows to identify discrepancies, resolve issues, and improve process efficiency.
• Collaborate with cross-functional teams and stakeholders to support financial compliance and execute operational goals.
• Maintain productivity/quality requirements as related to the business unit goals.
• Handle internal/external customer and/or vendor contacts.
• Maintain/distribute reports utilizing Excel or Word and Google Forms.
• Work as needed with Marketing team, Customer Service Team, IT Team, and Mailing Ops Team.
• Work in Refund Hub on processing refund check requests.
• May require payment and refund check research using Verint, Filenet, JP Morgan Cashpro site.
• Work in a Mail Center Environment, packing orders, shipping orders, lifting up to 45 pounds, working
• power jack and/or manual jack
• Process shipments/outgoing mail using UPS or USPS.
• Operate letter inserting equipment
• Operate X-ray equipment to insure safety of all incoming parcels or other mail.

You Have:

• 3+ years of prior experience in financial operations, accounting, or a related corporate finance role.
• Proficiency in financial systems, data analysis, and supporting back-office processes.
• Strong analytical skills with a focus on accuracy, process efficiency, and problem-solving.
• Bachelor's degree in finance, Accounting, Business Administration, or a related field, or equivalent experience is preferred not required.

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Finance

Job Category:

Finance

Union Status:

Non-Union role

Base Pay Range: $45,000 - $60,000

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

About_Us

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Equal employment opportunity, including veterans and individuals with disabilities.