Analyst Relations Program Ops & Metrics Lead

Amazon; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in New York is seeking an experienced Program Operations and Measurement Manager to join the Analyst Relations team. You will own the operational backbone of AR, driving event execution and building measurement frameworks to scale impact.

The role requires strong program management, data-driven decision making, and ability to coordinate cross-functional work streams, from planning to execution of analyst engagements and events.

Qualifications

• 5+ years of professional non-internship marketing experience.
• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion.
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables).
• Experience using data and metrics to drive improvements.
• Experience using data and metrics to measure impact and determine improvements.
• Experience managing event logistics - from planning to execution, including budgeting, vendor coordination, and scheduling.

Responsibilities

• Establish and maintain the AR program reporting and metrics framework - tracking analyst sentiment, engagements, research, and impact on business outcomes
• Own recurring reporting mechanisms including dashboards that provide visibility into AR activity, capacity, and effectiveness across the team
• Partner with AR leads to establish activity baselines, track progress against goals, and surface insights for leadership
• Own end-to-end program management and execution of AR engagements at key events
• Partner with the cross functional stakeholders to manage logistics, budget tracking, and onsite execution for all AR event activities
• Develop and maintain event playbooks, run-of-show documents, and post-event debrief processes to drive continuous improvement
• Establish and maintain the AR team's operational cadence - including intake processes, editorial calendar, and cross-functional coordination rhythms
• Build and maintain program management tools, trackers, and workflows that ensure consistent execution at scale
• Drive process improvement initiatives, documenting best practices and maintaining the AR knowledge base (playbooks, templates, operational documentation)

Skills

Marketing experience

Cross-functional programs

Excel/Tableau

Data-driven improvements

Event logistics management

Advertising/Adtech knowledge

Tools

Excel

Tableau

Job description

Amazon.com Services LLC in New York is seeking an experienced Program Operations and Measurement Manager to join the Analyst Relations team. You will own the operational backbone of AR, driving event execution and building measurement frameworks to scale impact.

The role requires strong program management, data-driven decision making, and ability to coordinate cross-functional work streams, from planning to execution of analyst engagements and events.