Analyst - Quality, Risk & Compliance Operations

Deloitte (UK); California (MO); Hybrid; USD 34,000 - 45,000; Full time

Job summary

Deloitte in Cardiff is recruiting for an entry-level role within the Quality, Risk and Security (QRS) team. You will support independence and compliance processes, handle helpdesk queries, and help maintain accuracy in compliance systems.

The role requires strong attention to detail, excellent communication, and the ability to work under pressure in a fast-paced environment. A hybrid working model is offered with flexible arrangements to suit business needs.

Qualifications

• Entry level role; no prior quality and risk experience required
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication and ability to interact with colleagues at all levels across the firm

Responsibilities

• Manage and respond to helpdesk queries, providing guidance on independence and investment account requirements
• Perform monitoring and control activities to identify potential compliance issues, investigate exceptions, and ensure timely resolution
• Administer and maintain records within compliance systems, ensuring data is accurate and up to date
• Conduct regular reviews of financial provider data feeds, investigating discrepancies and escalating issues as needed
• Support independence compliance processes for new joiners, lateral hires, and existing personnel
• Liaise with external providers and internal stakeholders to resolve account, data, and operational queries
• Maintain clear audit trails, process documentation, and evidence to support control effectiveness and regulatory compliance

Skills

Analytical skills

Communication skills

Attention to detail

Process adherence

Adaptability

Multi-tasking

Tools

Microsoft Office

Compliance software

Job description

Deloitte in Cardiff is recruiting for an entry-level role within the Quality, Risk and Security (QRS) team. You will support independence and compliance processes, handle helpdesk queries, and help maintain accuracy in compliance systems.

The role requires strong attention to detail, excellent communication, and the ability to work under pressure in a fast-paced environment. A hybrid working model is offered with flexible arrangements to suit business needs.