Analyst/Programmer

Mayo Foundation for Medical Education and Research; Rochester (MN); Hybrid; USD 88,000 - 124,000; Full time

Benefits offered by this job

Medical options

Dental/vision plans

HSAs and FSAs

Retirement plan

Job summary

Mayo Clinic in Rochester, MN seeks a Software Engineer to provide support for vended and custom applications, resolve complex issues, and collaborate with senior staff to ensure security, reliability, and performance across Mayo Clinic sites. You will document resolutions, review applications, and help design, implement, and maintain system software and hardware configurations.

This role combines remote and on-site work; reside within 100 miles of Rochester.

Qualifications

• Bachelor's degree or equivalent in technical development or related field.
• 5 years' professional experience with Associate's degree.
• Knowledge of system design principles and software development methodologies.
• Ability to multi-task and prioritize issues; strong communication skills.
• Experience interfacing with vendor support and internal teams.

Responsibilities

• Provides support for vended and custom applications and resolves complex issues.
• Conducts root-cause analysis and collaborates to resolve problems.
• Reviews and updates applications and hardware across Mayo Clinic sites.
• Assists with design, development, and maintenance of system software and hardware configurations.
• Produces documentation and communicates resolutions to customers.
• May require 24/7 on-call support.

Skills

Systems design

Software development

Communication

Multi-tasking

Vendor coordination

Healthcare tech

24/7 on-call (possible)

Education

Bachelor's degree in technical development

Associate's degree + 5 years experience

Tools

C# / .Net

Java

RESTful API

SQL Server

Front-end frameworks (Angular/React/Vue)

JavaScript/TypeScript

NoSQL

Android (Kotlin/Java)

DevOps

Azure / Google Cloud

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Provides support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff. Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer. Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment. Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.

This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Rochester Mayo Clinic campus. Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

Bachelor's degree and training/experience in technical development; OR, Associate's degree and 5 years' professional experience in technical development.

Knowledge of system design principles, software development methodologies, and computer programming. Ability to take responsibility and accountability for own activities. Possesses ability to multi-task and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit. Evidence of strong communication and organizational skills. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications.

Technical Requirements:

• Experience in or knowledge of C# .Net and/or Java
• Experience in or knowledge of RESTful API
• Experience in or knowledge of SQL Server Database
• Experience in or knowledge of Front end of some type (Angular, REACT, Vue)
• Experience in or knowledge of JavaScript/Typescript
• Experience in or knowledge of other structured databases, NoSQL solutions is a plus.
• Experience in or knowledge of Android (Kotlin, Java) experience is a plus.
• Experience in or knowledge of DevOps is a plus.
• Experience in or knowledge of Azure or Google Cloud is a plus.

Exemption Status

Exempt

Compensation Detail

$88,358.40 - $123,780.80 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Standard business hours Monday - Friday 8:00 am - 5:00 pm

Weekend Schedule

As needed

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.