Analyst/Programmer
Mayo Clinic
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Benefits offered by this job
Job summary
Mayo Clinic in Rochester, MN, seeks an IT professional to support vended and custom applications, resolving complex issues and assisting with data security across Mayo Clinic sites.
Responsibilities include root-cause analysis, documentation, and collaboration with diverse teams to maintain currency of systems; remote/on-site work within 100 miles of Rochester; 24/7 on-call possible.
Qualifications
- Bachelor's degree and training/experience in technical development; OR Associate's degree and 5 years' professional experience in technical development.
- Knowledge of system design principles, software development methodologies, and computer programming.
- Ability to take responsibility and accountability for own activities.
- Possesses ability to multi-task and prioritize issues appropriately.
- Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit.
- Evidence of strong communication and organizational skills.
- May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
- Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems.
- Experience working in healthcare technology.
- Exposure to managing both custom developed and vendor-supplied applications.
Responsibilities
- Provides support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff.
- Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer.
- Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment.
- Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic.
- Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested.
- Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership.
- May be required to provide 24/7 on-call support.
Skills
Education
Tools
Job description
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
City Rochester
State MN
Remote NO
Department Information Technology
Why Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
Provides support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff. Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer. Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment. Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.
- Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Bachelor's degree and training/experience in technical development; OR, Associate's degree and 5 years' professional experience in technical development.
Knowledge of system design principles, software development methodologies, and computer programming.
Ability to take responsibility and accountability for own activities.
Possesses ability to multi-task and prioritize issues appropriately.
Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit.
Evidence of strong communication and organizational skills.
May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems.
Experience working in healthcare technology.
Exposure to managing both custom developed and vendor-supplied applications.
- Experience in or knowledge of C# .Net and/or Java
- Experience in or knowledge of RESTful API
- Experience in or knowledge of SQL Server Database
- Experience in or knowledge of Front end of some type (Angular, REACT, Vue)
- Experience in or knowledge of JavaScript/Typescript
- Experience in or knowledge of other structured databases, NoSQL solutions is a plus.
- Experience in or knowledge of Android (Kotlin, Java) experience is a plus.
- Experience in or knowledge of DevOps is a plus.
- Experience in or knowledge of Azure or Google Cloud is a plus.
Exempt
$88,358.40 - $123,780.80 / year
Yes
Full Time
80
Standard business hours Monday - Friday 8:00 am - 5:00 pm
As needed
No
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
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