Analyst People

NCBioImpact; Bessemer City (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive base salary

Health programs

Retirement plan with 401k match

Share ownership plan

Paid time off and holidays

Parental leave

Employee Assistance Program

Job summary

Rio Tinto is seeking an Analyst, People to support accurate employee lifecycle administration and high-volume workforce transactions in a global service environment. Based in Bessemer City, NC, you will work with People teams to ensure compliant, timely service delivery and maintain accurate records across systems.

You’ll manage inquiries, apply governance, and contribute to process documentation while building breadth across People Operations and service improvement.

Qualifications

• Commitment to safety for self and team.
• Experience in HR operations and transactional services.
• Knowledge of employee lifecycle processes and workforce administration.
• Ability to complete transactions accurately and manage multiple priorities.
• Experience using HR systems and ticketing or case management tools.
• Clear communication with employees, managers and stakeholders.
• Curious, proactive, with time management and problem-solving mindset.
• Experience with Workday or similar HRIS.
• Awareness of data privacy, audits and governance.
• Documentation of processes and reporting.

Responsibilities

• Deliver employee lifecycle administration and workforce transactions accurately.
• Process transactions within service levels and procedures.
• Maintain employee records in HR systems and updates in platforms.
• Handle enquiries through case management channels and portals.
• Escalate issues and maintain service continuity across locations/time zones.
• Apply policies, controls and governance in daily work.
• Contribute to knowledge articles and SOPs for consistency.
• Provide reporting and visibility through data entry and monitoring.

Skills

Safety commitment

HR operations

Employee lifecycle

Attention to detail

HR systems

Clear communication

Problem solving

Workday

Data privacy

Documentation

HR education exposure

Tools

Workday

HRIS tools

Job description

• Make a meaningful contribution to the employee experience by delivering accurate, timely and customer focused support.
• Build broad experience across employee lifecycle administration, workforce transactions, case management and service improvement in a global environment.
• Join a collaborative global People function where meaningful work, professional growth and flexible ways of working are valued.

We're Finding Better Ways to provide materials the world needs, now and in the future. Our values - care, courage and curiosity - guide how we work and how we treat each other.

About The Role

We are looking for an Analyst People to help deliver accurate, timely and customer-focused employee lifecycle administration and workforce transactions. In this role, you'll contribute to efficient, compliant service delivery across high-volume operational environments, while working with People teams and operational stakeholders.

Based in Bessemer City, this is a great opportunity for someone who enjoys solving service requests, working with data and systems, and wants to build broad capability across People Operations and service improvement.

What You'll Be Doing

Reporting to the Superintendent People, and working in a collaborative Global Services environment, you will be

• Deliver employee lifecycle administration, including onboarding, job changes and related workforce transactions, accurately and within agreed service standards.
• Complete workforce transactions in line with agreed service levels, operational procedures and compliance requirements.
• Maintain accurate employee records, documentation and system updates in Workday and other relevant HR service platforms.
• Manage employee and manager enquiries through case systems, service portals and operational support channels, ensuring requests progress without unnecessary delay.
• Resolve or escalation enquiries, operational risks, system errors and unresolved issues, maintaining service continuity across geographies and time zones.
• Apply policies, process controls, audit requirements, data privacy standards and operational governance expectations consistently.
• Contribute to the maintenance of knowledge articles, process documentation and standard operating procedures, and contribute ideas that improve consistency, quality and service delivery.
• Provide accurate reporting and service visibility through data entry, record management, case tracking and transaction monitoring.

About You

We're looking for someone whose experience aligns with the key requirements below. You do not need to meet every "helpful for success" item to apply. If you bring relevant experience and are excited by the opportunity, we encourage you to submit an application.

Required for Success

• A commitment to the safety of yourself and your team.
• Experience in HR operations, shared services, customer service or transactional operations within a service-focused environment.
• Working knowledge of employee lifecycle processes, workforce administration or operational service delivery practices.
• Ability to complete transactions accurately, follow standard procedures and manage multiple priorities while meeting service standards.
• Experience using HR systems, workflow tools, ticketing systems or case management platforms.
• Ability to communicate clearly with employees, managers and stakeholders while handling service requests and sensitive information appropriately.
• A curious and proactive approach, with strong time management, problem solving skills and a continuous improvement mindset.

Helpful for Success

• Experience using Workday or a comparable human resources information system.
• Exposure to compliance controls, data privacy requirements, audit activities or operational governance.
• Experience maintaining knowledge articles, process documentation, reporting or service performance data.
• Tertiary studies in human resources or awareness of local employment legislation.

What We Offer

• A work environment where safety is always the number one priority.
• Competitive base salary reflective of your skills and experience with an annual incentive bonus.
• Access to top-tier family-friendly health programs including medical, prescription drug, dental, vision, life insurance coverage, and various voluntary benefits.
• Excellent retirement plan including up to 6% defined company contribution; Generous 401k matching program.
• Attractive share ownership plan.
• Comprehensive leave policies which cover all the moments that matter in life PTO (paid time off), paid holidays, and paid bereavement leave.
• A generous parental leave policy, which ensures you're able to spend quality time with your new family.
• Discount programs for leisure purposes and access to Virgin Pulse with incentives supporting your wellbeing.
• Access to our Employee Assistance Program (EAP), which provides confidential counselling or expert guidance for you and your family to help get through life's challenges.

Where you'll be working

Bessemer City, is our longest running operational lithium site, tracing its roots back to the 1950s, and produces one of the broadest portfolios of high-performance lithium products in the world, including lithium hydroxide, high-purity lithium metal, butyllithium and several other specialty lithium chemicals. This site provides an annual production capacity of 15,000 metric tons of lithium hydroxide.

Our Center for Lithium Energy Advanced Research (CLEAR) and Analytical labs for research, development and innovation are located at Bessemer City.

Applications close at 11 59pm local time on 15 November 2026 (Rio Tinto reserves the right to remove advertised roles prior to this date).

About Rio Tinto

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.

We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win situations and meet opportunities.

Respect and Inclusion

At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQ+ community, mature workers, people with disabilities and people from different cultural backgrounds.

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.