Senior Adviser Case Management

Rio Tinto; Salt Lake City (UT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary

Annual incentive bonus

Health programs

Retirement plan

401k matching

Share ownership plan

Generous leave policies

Parental leave policy

Employee Assistance Program

Job summary

Rio Tinto is seeking a Senior Adviser Case Management to support consistent and compliant handling of Policy & Conduct and Workplace Respect matters at the Kennecott facilities near Salt Lake City. You will work with Employee Relations, Legal, HR and business teams to manage investigations, documentation and resolution pathways.

The role focuses on building strong workforce relations, managing sensitive cases, and driving improvements in case management while ensuring safety and compliance

Qualifications

• Experience in employee relations, People Operations, or case management in an operational setting.
• Strong knowledge of workplace investigations and policy compliance.
• Ability to manage sensitive matters with fairness and accuracy.
• Excellent documentation and evidence handling.

Responsibilities

• Manage Policy & Conduct and Workplace Respect matters through to resolution.
• Gather evidence, documentation, and case information for investigations.
• Prepare investigation findings, case summaries, recommendations and documentation.
• Develop practical, balanced resolution approaches.
• Maintain accurate case records and reporting.
• Collaborate with Employee Relations, Legal, HR and business teams.
• Identify recurring themes and opportunities for process improvements.

Skills

Employee relations

Workplace investigations

Case management

Regulatory/compliance knowledge

Job description

Make a meaningful impact by supporting fair, consistent and timely outcomes for employees and leaders across the Atlantic region.

Develop your expertise in employee relations case management, workplace investigations and the resolution of Policy & Conduct and Workplace Respect matters.

Enjoy flexible ways of working and opportunities to grow within a global organisation guided by care, courage and curiosity.

Role is based in Salt Lake City, United States.

About The Role

We are looking for a Senior Adviser Case Management to help Employee Relations Operations deliver consistent, timely and compliant case management across the Kennecott Facilities.

In this role, you’ll support Policy & Conduct and Workplace Respect matters, workplace investigations, disciplinary processes, employee concerns and workforce case management activities, while working with Employee Relations, Legal, HR and business teams. This is a great opportunity for someone who enjoys navigating sensitive workforce matters and wants to strengthen fair employee outcomes, workforce relations and organisational risk management across operational environments.

What You’ll Be Doing

Reporting to the Superintendent, Case Management, and working within the Employee Relations Operations model, you will be

• Manage Policy & Conduct and Workplace Respect matters through to resolution.
• Gather and assess evidence, documentation and case information to support workplace investigations and defensible case outcomes.
• Prepare investigation findings, case summaries, recommendations and documentation in line with organisational standards and regional legal requirements.
• Develop and recommend practical, balanced resolution approaches aligned with organisational policies and workforce expectations.
• Maintain accurate, complete and defensible employee relations case records, reporting and documentation within agreed service and governance standards.
• Apply employment legislation, industrial relations obligations, organisational policies, governance controls and documentation requirements consistently.
• Build and manage stakeholders relationships to guide and coach on employee relations processes, documentation standards and employee concerns, escalating high-risk, sensitive or complex matters appropriately.
• Collaborate across Employee Relations, Legal, HR and business teams, and identify recurring case themes, workforce risks and process improvement opportunities.

About You

We’re looking for someone whose experience aligns with the key requirements below. You do not need to meet every “helpful for success” item to apply.

Required For Success

• A commitment to the safety of yourself and your team.
• Demonstrated experience in employee relations, People Operations, workplace investigations or case management within an operational environment.
• Strong working knowledge of employee relations processes, disciplinary procedures, workplace conduct and relevant employment legislation or industrial relations obligations.
• Experience managing complexity employee relations cases in a structured, fair and compliant manner.
• Strong investigation, fact-finding and documentation capability, including maintaining accurate and defensible case records.
• Sound judgement and organisational capability to manage sensitive matters and high case volumes, while escalating complex or high-risk issues appropriately.

Helpful for Success

• Experience supporting Policy & Conduct or Workplace Respect matters across diverse workforces.
• Experience identifying recurring workforce trends, risks and operational insights from case data.
• Experience collaborating with Employee Relations, Legal, HR, compliance, audit or regulatory stakeholders.

What We Offer

• Be recognised for your contribution, your thinking and your hard work, and go home knowing you’ve helped the world progress.
• A work environment where safety is always the number one priority.
• Competitive base salary is reflective of your skills and experience with an annual incentive bonus.
• Access to top-tier family-friendly health programs including medical, prescription drug, dental, vision, life insurance coverage, and various voluntary benefits.
• Excellent retirement plan including up to 6% defined company contribution;
• Generous 401k matching program.
• Attractive share ownership plan.
• Comprehensive leave policies which cover all the moments that matter in life PTO (paid time off), paid holidays, and paid bereavement leave.
• A generous parental leave policy, which ensures you’re able to spend quality time with your new family.
• Discount programs for leisure purposes and access to Virgin Pulse with incentives supporting your wellbeing.
• Access to our Employee Assistance Program (EAP), which provides confidential counselling or expert guidance for you and your family to help get through life’s challenges.

Where you'll be working

Our Kennecott mine is a world-class, fully integrated copper mining operation, including a concentrator, smelter, and refinery, located just outside Salt Lake City, Utah, in the United States. We produce copper, precious metals including gold and silver, molybdenum, and sulfuric acid. Kennecott has been mining and processing minerals from the rich ore body of the Bingham Canyon Mine since 1903 and is one of the top producing mines in the world, comprising approximately 11 percent of U.S. annual copper production.

About Rio Tinto

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.

We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win‑win situations and meet opportunities.

Respect and Inclusion

Rio Tinto is committed to equal employment opportunity. All qualified applicants will be considered without regard to race, color, sex, age, religion, national origin, disability, or any other characteristic protected by federal, state, or local law.

We are committed to an inclusive environment where people feel safe, respected and valued. We want our people to feel that all voices are heard and that a variety of perspectives are not only welcome but are essential to our success. We treat all our people fairly and with dignity.

Rio Tinto participates in E- Verify to confirm work authorization. Please visit http://www.ucis.gov/ for more information.