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An established industry player is seeking a Patient Relations Manager to enhance patient experiences and navigate insurance complexities. In this role, you will advocate for patients, ensuring they receive the best possible care and support. You'll work closely with a dedicated team to foster relationships and assist patients in understanding their healthcare options. This innovative firm offers a collaborative environment where your contributions can make a significant impact on patient care. If you're passionate about healthcare and want to be part of a transformative journey, this opportunity is perfect for you.
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Company: Oak Street Health
Title: Patient Relations Manager
Oak Street Health takes a team-based approach to providing outstanding patient care. Our Service Team builds individual relationships with our patients and ensures they are happy with their experience. The Service Team is responsible for delivering excellent, high-touch assistance to our patients every day.
Patient Relations Managers (PRMs) are an integral part of our team. They are the insurance experts at each clinic. They advocate for our patients by helping them navigate through insurance options and bills. They are also a resource to the care team and outreach team for questions regarding Medicare and eligibility. PRMs are key players during Open Enrollment ensuring that our patients are informed of all their options surrounding Medicare.
We’re looking for motivated individuals with:
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.
Anticipated Weekly Hours: 40
Time Type: Full time
Pay Range:
The typical pay range for this role is: $21.10 - $40.90
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people:
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
For more information, visit https://jobs.cvshealth.com/us/en/benefits.
We anticipate the application window for this opening will close on: 10/02/2025.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.