Analyst, Operations

Sonova Group; California (MO); On-site; USD 79,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k with company match

Life/AD&D insurance

Disability coverage

Paid time off and holidays

Tuition reimbursement

Hearing aid discount

Job summary

Advanced Bionics, part of the Sonova Group, is seeking an Analyst, Operations to support leadership with reporting, dashboard management, budget analysis, and project coordination. You will help drive continuous improvement across the site in a fast-paced manufacturing environment.

You will analyze operational data, maintain KPIs, and prepare executive-level reports while coordinating budgets and department inputs. Strong Excel, ERP (SAP), and BI skills are essential.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 2+ years of experience in an operations, manufacturing, project coordination, or business support environment.
• Advanced Microsoft Office skills, especially Excel, PowerPoint, and Teams.
• Strong analytical and problem-solving abilities.
• Excellent organizational skills with exceptional attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Experience working with ERP systems (SAP preferred) or the ability to quickly learn new platforms.

Responsibilities

• Analyze operational data using Excel, SAP, Camstar, PLM, Sonova AI, Power BI, and other systems to identify trends and provide actionable insights.
• Maintain Operations dashboards and KPIs to support daily management and business decisions.
• Prepare executive-level reports and presentations highlighting operational performance, risks, and opportunities.
• Review departmental budgets and cost center performance, identifying spending trends and recommending improvements.
• Support annual Operations budget planning by consolidating forecasts and coordinating department inputs.
• Coordinate meetings, calendars, travel arrangements, and expense reporting for Operations leadership.
• Record meeting minutes and follow up to ensure timely completion.
• Maintain audit-ready documentation, records, and compliance files.
• Track training records and certifications to support QMS requirements.
• Coordinate site events including Town Halls and leadership meetings.
• Partner cross-functionally to improve operational efficiency and support strategic initiatives.
• Perform additional projects and responsibilities as assigned.

Skills

Advanced Excel

PowerPoint

Teams

Analytical skills

Organizational skills

Communication skills

Time management

SAP

ERP systems

Education

Bachelor's degree or equivalent

Tools

Power BI

Job description

Analyst, Operations

At Advanced Bionics, we're changing lives through innovative hearing technology. We're looking for a highly organized, analytical professional who enjoys working with data, improving processes, and supporting operational excellence. If you thrive in a fast-paced manufacturing environment and enjoy partnering with leaders to solve problems, we'd love to meet you.

As an Analyst, Operations, you'll play a key role in supporting the Operations leadership team through reporting, dashboard management, budget analysis, project coordination, and executive support while helping drive continuous improvement across the site.

What You'll Do

• Analyze operational data using Excel, SAP, Camstar, PLM, Sonova AI, Power BI, and other business systems to identify trends and provide actionable insights.
• Maintain Operations dashboards and KPIs to support daily management and business decisions.
• Prepare executive-level reports and presentations highlighting operational performance, risks, and opportunities.
• Review departmental budgets and cost center performance, identifying spending trends and recommending improvements.
• Support annual Operations budget planning by consolidating forecasts and coordinating department inputs.
• Coordinate meetings, calendars, travel arrangements, and expense reporting for Operations leadership.
• Record meeting minutes, track action items, and follow up to ensure timely completion.
• Maintain audit‑ready documentation, records, and compliance files.
• Track training records and certifications to support Quality Management System (QMS) requirements.
• Coordinate site events including Town Halls, employee recognition activities, and leadership meetings.
• Partner cross‑functionally to improve operational efficiency and support strategic initiatives.
• Perform additional projects and responsibilities as assigned.

Qualifications

Required

• Bachelor's degree or equivalent professional experience.
• 2+ years of experience in an operations, manufacturing, project coordination, or business support environment.
• Advanced Microsoft Office skills, especially Excel, PowerPoint, and Teams.
• Strong analytical and problem‑solving abilities.
• Excellent organizational skills with exceptional attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Experience working with ERP systems (SAP preferred) or the ability to quickly learn new platforms.

Preferred

• Experience with Power BI or business intelligence tools.
• Lean Six Sigma or continuous improvement experience.
• Knowledge of financial reporting, budgeting, or cost center analysis.
• Spanish or German language skills.
• Experience supporting manufacturing or medical device operations.

Benefits

• Medical, dental and vision coverage
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts, TeleHealth options
• 401k plan with company match
• Company paid life/ad&d insurance
• Additional supplemental life/ad&d coverage available
• Company paid Short/Long‑Term Disability coverage (STD/LTD)
• STD LTD Buy‑ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform

This role's pay range is between $79,000/yr - $98,000/yr. This role is also bonus eligible.

Sonova is an equal opportunity employer. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.