Analyst Lead, Outside Counsel

FIS Management Services LLC; Jacksonville (FL); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Career development

Excellent benefits

Job summary

FIS is seeking an Outside Counsel Analyst Lead to partner with senior executives and Legal leadership, delivering data-driven insights for optimizing legal spend and panel management. You will manage e-billing, matter workflows, and financial reporting within a Fortune 500 tech environment.

The role requires 5+ years in legal operations, strong analytical skills, and experience with Brightflag or similar tools. This position offers a competitive salary and a dynamic, collaborative team.

Qualifications

• Bachelor’s degree or equivalent in finance, accounting, business, or analytics.
• 5+ years of progressive experience in legal operations, outside counsel management, or related corporate legal operations.
• Hands-on experience with e-billing and matter management tools (Brightflag preferred).
• Experience managing outside counsel programs, billing guidelines, and vendor performance.

Responsibilities

• Support and manage the end-to-end outside counsel program, including panel governance, engagement processes, and reporting.
• Coordinate with outside firms on openings, billing guidelines, rate management, and relationships.
• Provide actionable insights on utilization, budgets, and legal spend trends to executives.
• Administer Brightflag as the primary e-billing and matter management platform and drive process improvements.
• Lead invoice review, accruals, forecasting, and financial reporting for legal spend.
• Analyze spend data, matter activity, and panel performance to identify trends and savings opportunities.
• Prepare executive-level dashboards and recommendations for data-driven decisions in legal operations.

Skills

Legal operations

Outside counsel management

E-billing

Data analytics

Budgeting

Forecasting

Stakeholder management

Education

Bachelor’s degree in finance/business

Tools

Brightflag

Job description

Job Description Are you interested in being a part of a collaborative, energetic, and business-oriented legal team? As an Outside Counsel Analyst Lead at FIS, you will play a key role in supporting and managing FIS’s end-to-end outside counsel program. This highly visible role partners directly with senior executives, Legal leadership, Finance, and outside law firms to help optimize legal spend, strengthen panel management, and deliver data-driven insights for a thriving Fortune 500 company in a dynamic financial technology industry.

About the role: The Analyst Lead will serve as an experienced legal operations professional focused on outside counsel management, e-billing, matter management, and legal spend analytics. Brightflag experience is ideal, while a strong finance background is required, including budgeting, forecasting, invoice review, accruals, and financial reporting related to legal spend.

What you will be doing

• Support and manage FIS’s end-to-end outside counsel program, including law firm panel governance, engagement processes, performance tracking, and operational reporting.
• Serve as a key point of contact for outside counsel panel firms, coordinating matter openings, billing guidelines, rate management, performance expectations, and relationship management.
• Partner directly with senior executives, Legal leadership, Finance, and business stakeholders to provide actionable insights on outside counsel utilization, matter status, budgets, and legal spend trends.
• Administer and optimize Brightflag as the primary e-billing and matter management platform, including matter data, invoice workflows, reporting, user support, and process improvements.
• Lead invoice review, billing guideline compliance, accrual processes, budget tracking, forecasting, and financial reporting for legal spend across the outside counsel program.
• Analyze legal spend, matter activity, law firm performance, and panel utilization to identify trends, risks, savings opportunities, and process enhancements.
• Prepare executive-level reporting, dashboards, presentations, and recommendations that support data-driven decisions regarding legal operations and outside counsel management.
• Develop, maintain, and enhance outside counsel policies, billing guidelines, playbooks, workflows, and standard operating procedures, ensuring alignment with Legal and Finance requirements.
• Drive continuous improvement initiatives across legal operations, including process automation, data quality, vendor performance management, and adoption of legal technology best practices.

What you will need

• Bachelor’s degree or equivalent combination of education, training, or work experience. A strong finance, accounting, business, or analytics background is essential.
• 5+ years of progressive experience in legal operations, outside counsel management, e-billing, legal spend management, finance, or related corporate legal department operations.
• Hands-on experience administering and using an e-billing tool for matter management, invoice review, budget tracking, reporting, and legal spend analytics.
• Demonstrated experience managing outside counsel programs or law firm panels, including billing guidelines, rate management, vendor performance, and relationship management.
• Advanced financial acumen, including experience with budgeting, forecasting, accruals, invoice review, variance analysis, and executive-level legal spend reporting.
• Strong analytical skills, with the ability to interpret complex legal spend data, identify trends, and translate findings into clear business recommendations.
• Excellent communication and stakeholder management skills, including experience working directly with senior executives, Legal leadership, Finance partners, and outside law firms.
• High degree of judgment, professionalism, and ownership, with the ability to manage confidential information, competing priorities, and complex cross‑functional initiatives.

What we offer

• A multifaceted and challenging legal operations career with a high degree of responsibility
• A broad spectrum of legal operations experiences with a thriving Fortune 500 corporation in an innovative, ever‑changing industry
• A modern work environment, and a collaborative and dedicated group of colleagues who look forward to working together as a team to accomplish our goals
• A competitive salary and a range of benefits designed to support your wellbeing
• The chance to work on high‑impact legal operations, outside counsel management, and legal spend initiatives in financial services and information technology

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.