Analyst Lead, Outside Counsel

FIS; Jacksonville (FL); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Wellbeing benefits

Collaborative work environment

Job summary

FIS is seeking an Outside Counsel Analyst Lead to support and manage its end-to-end outside counsel program. This role partners with senior executives, Legal leadership, Finance, and outside law firms to optimize spend and deliver data-driven insights for a Fortune 500 company in financial technology.

The Analyst Lead will focus on outside counsel management, e-billing, matter management, and legal spend analytics.

Qualifications

• Bachelor's degree or equivalent combination of education, training, or work experience. A strong finance, accounting, business, or analytics background is essential.
• 5+ years of progressive experience in legal operations, outside counsel management, e-billing, legal spend management, finance, or related corporate legal department operations.
• Hands-on experience administering and using an e-billing tool for matter management, invoice review, budget tracking, reporting, and legal spend analytics.
• Demonstrated experience managing outside counsel programs or law firm panels, including billing guidelines, rate management, vendor performance, and relationship management.
• Advanced financial acumen, including budgeting, forecasting, accruals, invoice review, variance analysis, and executive-level legal spend reporting.
• Strong analytical skills, with the ability to interpret complex legal spend data, identify trends, and translate findings into clear business recommendations.
• Excellent communication and stakeholder management skills, including experience working directly with senior executives, Legal leadership, Finance partners, and outside law firms.
• High degree of judgment, professionalism, and ownership, with the ability to manage confidential information, competing priorities, and complex cross‑functional initiatives.

Responsibilities

• Support and manage FIS's end-to-end outside counsel program, including law firm panel governance, engagement processes, performance tracking, and operational reporting.
• Serve as a key point of contact for outside counsel panel firms, coordinating matter openings, billing guidelines, rate management, performance expectations, and relationship management.
• Partner directly with senior executives, Legal leadership, Finance, and business stakeholders to provide actionable insights on outside counsel utilization, matter status, budgets, and legal spend trends.
• Administer and optimize Brightflag as the primary e-billing and matter management platform, including matter data, invoice workflows, reporting, user support, and process improvements.
• Lead invoice review, billing guideline compliance, accrual processes, budget tracking, forecasting, and financial reporting for legal spend across the outside counsel program.
• Analyze legal spend, matter activity, law firm performance, and panel utilization to identify trends, risks, savings opportunities, and process enhancements.
• Prepare executive-level reporting, dashboards, presentations, and recommendations that support data-driven decisions regarding legal operations and outside counsel management.
• Develop, maintain, and enhance outside counsel policies, billing guidelines, playbooks, workflows, and standard operating procedures, ensuring alignment with Legal and Finance requirements.
• Drive continuous improvement initiatives across legal operations, including process automation, data quality, vendor performance management, and adoption of legal technology best practices.

Skills

Analytical skills

Stakeholder management

Communication

Leadership

Finance acumen

Education

Bachelor's degree

Tools

Brightflag

Job description

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Business Administration

Job Description

Are you interested in being a part of a collaborative, energetic, and business-oriented legal team? As an Outside Counsel Analyst Lead at FIS, you will play a key role in supporting and managing FIS's end-to-end outside counsel program. This highly visible role partners directly with senior executives, Legal leadership, Finance, and outside law firms to help optimize legal spend, strengthen panel management, and deliver data-driven insights for a thriving Fortune 500 company in a dynamic financial technology industry.

About the role

The Analyst Lead will serve as an experienced legal operations professional focused on outside counsel management, e-billing, matter management, and legal spend analytics. Brightflag experience is ideal, while a strong finance background is required, including budgeting, forecasting, invoice review, accruals, and financial reporting related to legal spend.

What you will be doing

• Support and manage FIS's end-to-end outside counsel program, including law firm panel governance, engagement processes, performance tracking, and operational reporting.
• Serve as a key point of contact for outside counsel panel firms, coordinating matter openings, billing guidelines, rate management, performance expectations, and relationship management.
• Partner directly with senior executives, Legal leadership, Finance, and business stakeholders to provide actionable insights on outside counsel utilization, matter status, budgets, and legal spend trends.
• Administer and optimize Brightflag as the primary e-billing and matter management platform, including matter data, invoice workflows, reporting, user support, and process improvements.
• Lead invoice review, billing guideline compliance, accrual processes, budget tracking, forecasting, and financial reporting for legal spend across the outside counsel program.
• Analyze legal spend, matter activity, law firm performance, and panel utilization to identify trends, risks, savings opportunities, and process enhancements.
• Prepare executive-level reporting, dashboards, presentations, and recommendations that support data-driven decisions regarding legal operations and outside counsel management.
• Develop, maintain, and enhance outside counsel policies, billing guidelines, playbooks, workflows, and standard operating procedures, ensuring alignment with Legal and Finance requirements.
• Drive continuous improvement initiatives across legal operations, including process automation, data quality, vendor performance management, and adoption of legal technology best practices.

What you will need

• Bachelor's degree or equivalent combination of education, training, or work experience. A strong finance, accounting, business, or analytics background is essential.
• 5+ years of progressive experience in legal operations, outside counsel management, e-billing, legal spend management, finance, or related corporate legal department operations.
• Hands‑on experience administering and using an e‑billing tool for matter management, invoice review, budget tracking, reporting, and legal spend analytics.
• Demonstrated experience managing outside counsel programs or law firm panels, including billing guidelines, rate management, vendor performance, and relationship management.
• Advanced financial acumen, including experience with budgeting, forecasting, accruals, invoice review, variance analysis, and executive-level legal spend reporting.
• Strong analytical skills, with the ability to interpret complex legal spend data, identify trends, and translate findings into clear business recommendations.
• Excellent communication and stakeholder management skills, including experience working directly with senior executives, Legal leadership, Finance partners, and outside law firms.
• High degree of judgment, professionalism, and ownership, with the ability to manage confidential information, competing priorities, and complex cross‑functional initiatives.

What we offer you

• A multifaceted and challenging legal operations career with a high degree of responsibility
• A broad spectrum of legal operations experiences with a thriving Fortune 500 corporation in an innovative, ever‑changing industry
• A modern work environment, and a collaborative and dedicated group of colleagues who look forward to working together as a team to accomplish our goals
• A competitive salary and a range of benefits designed to support your wellbeing
• The chance to work on high‑impact legal operations, outside counsel management, and legal spend initiatives in financial services and information technology

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster available here supplement document available here

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.