Analyst, IT Operations

Flex; Austin (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Flex is seeking an Analyst, IT Operations in Austin, TX to analyze complex business problems and create automated systems that improve efficiency. You will work under the Information Technology Manager, supporting shop floor applications and data workflows.

The role requires 7+ years of SQL/MES experience, strong collaboration skills, and the ability to write functional specs, SSRS reports, and stored procedures. This is a full-time on-site opportunity with growth potential.

Qualifications

• Bachelor’s degree or equivalent experience and training.
• Minimum 7 years of industry experience working with SQL/MES Application (FlexFlow).
• Transparent, setting expectations clear, matured Project Management.
• Collaboration skills and passion for technical challenges and operations support.
• Create SSRS Reports
• Create Stored Procedures, Triggers, Views, and Indexing
• Support Relational Database Management Systems (RDBMS)
• SQL, T-SQL and SQL-Profiler
• Client/Server application interfaces, Distributed systems interfaces and peripheral devices

Responsibilities

• Determine required improvements on the systems, supervising its correct implementation in order to meet customer requirements
• Assist team on the determination of methods and procedures of new assignments
• Write functional and technical specifications for developers
• Experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
• Verify newly developed processes
• Responsible for analysis, evaluation, testing and debugging for shop floor application programs in support of various manufacturing areas
• Provide day-to-day end user service and technical support
• Perform software configuration and setups of new customer in MES tracking system
• Assists in determining suitable software to meet business requirements
• Troubleshoot software and hardware failures and identify network problems when they relate to shop floor computers
• Writing Medical documentation that is compliance with FDA regulations for Medical customers.

Skills

Collaborative mindset

Analytical thinking

Problem solving

Project management

Education

Bachelor’s degree or equivalent experience

Tools

MS-SQL

SSRS

Tableau

PowerBI

Stored Procedures

Triggers

Views

Indexing

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

To support our extraordinary team who build great products and contribute to our growth, we’re looking to add an Analyst, IT Operations located in Austin, TX.

Reporting to the Information Technology Manager the Analyst, IT Operations role will be responsible for analyzing complex business problems in order to solve them with automated systems. You will also be responsible for creating automated systems in order to make them more efficient. You will provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and provide intensely collaborative consultation to users in the area of automated systems.

What a typical day looks like:

• Determine required improvements on the systems, supervising its correct implementation in order to meet customer requirements
• Assist team on the determination of methods and procedures of new assignments
• Write functional and technical specifications for developers
• Experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
• Verify newly developed processes
• Responsible for analysis, evaluation, testing and debugging for shop floor application programs in support of various manufacturing areas
• Provide day-to-day end user service and technical support
• Perform software configuration and setups of new customer in MES tracking system
• Assists in determining suitable software to meet business requirements
• Troubleshoot software and hardware failures and identify network problems when they relate to shop floor computers
• Writing Medical documentation that is compliance with FDA regulations for Medical customers.

The experience we are looking to add to our team:

• Typically requires a Bachelor’s degree or equivalent experience and training.
• Minimum 7 years of industry experience working with SQL/MES Application (FlexFlow).
• Transparent, setting expectations clear, matured Project Management.
• Collaboration skills and passion for technical challenges and operations support.
• Create SSRS Reports
• Create Stored Procedures, Triggers, Views, and Indexing
• Support Relational Database Management Systems (RDBMS)
• SQL, T-SQL and SQL-Profiler
• Client/Server application interfaces, Distributed systems interfaces and peripheral devices

Here Are a Few Of Our (required) Experiences…

• Tableau Data Visualization
• PowerBI
• MS-SQL
• SSRS
• Application Support

Here Are a Few Of Our (preferred) Experiences…

• Basic Python programing.
• OPC servers and PLC integration for data capture and configuration
• .NET Programming
• API Programming
• Non Relational DBs( ELK, MangoDB)

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).