Analyst II, Customer Insights & Analytics

dollartree; Chesapeake (VA); Vor Ort; USD 105.000 - 119.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Life and disability insurance

401k plan

Paid time off

Paid holidays

Employee stock purchase plan

Zusammenfassung

Dollar Tree is seeking a Senior Analyst in Customer Insights & Analytics to transform data into actionable insights across categories. You will support merchandising strategies, work with syndicated data sources, and build narratives to inform go-to-market decisions and marketing efficiency.

The role requires 1–3 years of experience, strong analytical abilities, and hands-on data mining with major data platforms. Willingness to relocate to Chesapeake, VA is noted.

Qualifikationen

• Bachelor's degree (BA/BS/BFA) or equivalent; 1-3 years of experience.
• Strong analytical and problem-solving skills; able to generate hypotheses and narrative for leadership.
• Hands-on data mining experience using Nielsen, Circana, Numerator, or 1010data.

Aufgaben

• Deliver timely, accurate insights from syndicated data and customer research.
• Develop Power BI dashboards and reporting tools for performance visibility.
• Analyze large data sets to identify white space and assortment opportunities to drive traffic and sales.
• Support merchandising strategies with data-driven narratives and analytics.
• Prepare data-driven content for senior leaders and provide proactive recommendations.

Kenntnisse

Analytical skills

Data mining

Power BI

SQL

Ausbildung

Bachelor's degree

Tools

Nielsen

Circana

Numerator

1010data

Jobbeschreibung

Senior Analyst, Customer Insights & Analytics

GENERAL PURPOSE OF THE POSITIO N:

Analyze internal and external data to uncoversingle and multi-price pointwhite space and assortment opportunities across the Dollar Tree categories to drive incremental traffic and saleswhile assisting with trendss analysis to help build business narratives. As the organization looks to increaseand improve customer relative assortment, it is necessary to deliver support to themerchants to understand performance of current market itemsand potential incremental opportunities.Dedicated individuals to the mining of this data are imperative to the successful integration of the right new items for our shopper.Equally important is a deeper understanding ofcustomer insightsand segmentation to inform ourgo-to-market marketing strategies to improve efficiency and results.

ESSENTIAL ACTIVITIES & RESPONSIBILITIES:

• Support the development and execution of merchandising strategies and decision making by deliverin g timely, accurate, and actionable insights derived from syndicated data and customer research.
• Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator,1010, Circana, and customer research.
• Ability to pull data from several different business sources, provide deep analysis and insights, and build narratives to properly communicate market and Dollar Tree situational details and trends.
• Assist in the development and maintenance of daily and weekly reporting tools, Power BI dashboards, and custom hierarchies that drive performance visibility across departments.
• Organize and evaluate large data sets to assist with the development of “white space” and assortment recommendations to drive traffic and sales.
• Collect and utilize new customer insights to further define customer segmentation and to inform marketing plans to improve efficiency and results.
• Connect the dots between customer insights, data, and analytics to proactively identify key assortment or marketing changes to improve results.
• Partner with Big Chalk to assist with deeper understanding of marketing plan measurement and brand health studies for future optimizations to improve resul ts.
• Assist with senior leader presentations by preparing data driven content an d providing analysis leading to proactive recommendations.s
• Assist in customer research initiatives and performance analysis to inform marketing strategies and optimize campaign effectiveness.
• Help support the development and execution of customer segmentation and insights strateg ies that drive personalized marketing and enhance customer engagement.
• Help lead training efforts with merchandising and marketing resour ces to promote best practices in data interpretation and usage.
• Identify, prioritize, and initiate data collection process improvements to improve team efficiency.
• Bachelors Degree (BA / BS/ BFA) or equivalent, and 1-3 years experience.
• Excellent analytical and problem solving skills. Able to generate and evaluate hypotheses and create narratives for senior leaders.
• Must have hands-on data mining experience using at least one of the following platforms: Nielsen, Circana, Numerator, or 1010data.
• Detail-oriented. Comfortable working with numerical data and information.
• Strong written and verbal communication skills.
• Demonstrated initiative, independent thinker and worker.
• Team player in a collaborative environment.
• Deadline oriented. Ability to anticipate and address conflicts, to skillfully negotiate, and deliver great outcomes.
• Advanced skills in Microsoft Office products especially Excel and PowerPoint.
• Must be willing to relocate to Chesapeake, VA

Applicants must be authorized to work in the United States on a full-time basis. The company is unable to sponsor employment visas for this position at this time or in the future.

Start Rate = $105,000 - $118,500K based on experience plus 20% bonus and equity.

The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.

Full time500 Volvo Parkway,Chesapeake,Virginia 23320PlanningDollar Tree