Analyst II - Clinical Trials Operations

30 Shea Medical Center; Phoenix (AZ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Career growth opportunities

Team-based culture

Employee health benefits

Job summary

HonorHealth in Phoenix, AZ is seeking a Clinical Trial Operations Specialist II to independently manage clinical research study portfolios from start-up through activation. You will maintain CTMS and EMR study builds, perform quality reviews, and partner with investigators to resolve operational issues while mentoring junior staff.

The role requires experience in clinical research operations, CTMS/EMR proficiency, and a relevant degree or equivalent experience.

Qualifications

• Experience in Clinical Research Operations with CTMS/EMR builds.
• 2 years of relevant experience required.
• Clinical research certification preferred (ACRP-CP, CCRP, CCRP).

Responsibilities

• Portfolio management: oversee trials through start-up and activation with compliance.
• Create and maintain CTMS and EMR study builds with minimal oversight.
• Perform quality reviews to identify and resolve discrepancies.
• Provide updates on timelines, barriers, and progress for leadership.
• Mentor and train junior staff and collaborate with investigators.

Skills

CTMS/EMR systems

Education

High School Diploma or 4 years of relevant experience

Associates or 2 years of relevant experience

Bachelor's degree in Healthcare, Science, or related discipline preferred

Tools

CTMS/EMR systems

Job description

Primary City/State: Deer Valley - 2502 W Utopia Rd Phoenix, AZ 85027 Category: Research Operations Shift: Day Department: HRI-Business Services ABC&E Hybrid Must reside in Arizona Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities: JOB SUMMARY The Clinical Trial Operations Specialist II independently manages a portfolio of clinical research studies through the start-up and activation phases, ensuring accuracy, compliance and timely greenlight. This role builds and maintains study records in CTMS/EMR systems, performs detailed quality reviews, and partners with investigators and stakeholders to resolve operational issues. Specialist II provides clear reporting on study progress, timelines, and barriers, preparing updates and presentations for leadership as needed. By exercising full ownership of assigned studies, this role ensures seamless progression through the Clinical Trial Business Operations workflow while mentoring junior staff.

ESSENTIAL FUNCTIONS Portfolio Management Independently oversee assigned clinical trials through start-up and activation. Ensure accuracy, compliance, and timely completion of deliverables. Build & Review Study Records Create and maintain CTMS and EMR study builds with minimal oversight Perform detailed quality reviews to identify and resolve discrepancies Own Study Progress & Reporting Serve as primary owner of assigned studies within the CTBO workflow. Provide regular updates on timelines, barriers, and progress. Prepare and deliver study status presentations for leadership Mentor & Collaborate Support training of junior staff through knowledge sharing. Partner with investigators and stakeholders to resolve operational issues. Performs other duties as assigned.

EDUCATION High School Diploma or 4 years of relevant experience Required or Associates or 2 years of relevant experience Required Bachelors in Healthcare, Science, Business, or related discipline Preferred

EXPERIENCE , Experience in Clinical Research Operations, with demonstrated competency in CTMS/EMR builds, study start-up, or research business operations 2 years Required , Experience independently managing study start-up activities, conducting quality reviews, and preparing status reports for leadership Preferred

LICENSE AND CERTIFICATIONS Certification in clinical research (e.g., ACRP-CP, CCRC, CCRP) Preferred

We're all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through:

Benefits

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.

Helpful links

Benefits Career site Culture Hiring Process Locations HonorHealth.com

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