ANALYST II

California State Controller's Office; Sacramento (CA); Hybrid; USD 72,000 - 90,000; Full time

Job summary

The California State Controller's Office is seeking a Business Analyst to lead multiple complex projects within the Personnel and Payroll Services Division. You will analyze requirements, coordinate payroll-related changes, and collaborate with internal and external stakeholders to deliver improved self-service portals.

As part of the team, you will develop test plans, document procedures, and provide user training while supporting ongoing system enhancements in a hybrid work environment.

Qualifications

• Experience leading complex projects and coordinating cross-functional teams.
• Ability to analyze business requirements and translate them into system enhancements.
• Strong communication with stakeholders and end users.

Responsibilities

• Lead multiple complex projects and programs for self-service portals (CEC, ConnectHR).
• Develop requirements for portal enhancements and coordinate payroll processes.
• Consult with stakeholders to ensure cooperation and acceptance of changes.
• Provide mailbox coverage and respond to user inquiries.
• Document processes, test plans, and training materials.

Skills

Project leadership

Requirements analysis

Stakeholder coordination

Training & mentoring

Tools

Cal Employee Connect (CEC)

ConnectHR

Job description

Work Location: Sacramento County

Position Details

Job Code #: JC-528496

Position #(s): 051-220-5393-999

Working Title: Business Analyst

Classification: ANALYST II

$6,031.00 - $7,547.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Telework: Hybrid

Job Type: Permanent, Full Time

Facility: Personnel/Payroll Services Division

Department Information

The Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future.

The Personnel and Payroll Services Division (PPSD) of the California State Controller's Office is responsible for ensuring that more than 290,000 state employees are paid accurately and on time. This division manages complex payroll systems, processes employee benefits, and handles a wide range of personnel transactions. By joining this team, you'll be at the forefront of delivering essential services that directly affect the livelihoods of state workers across California.

Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!

Visit our website to learn more about the State Controller's Office.

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Job Description And Duties

Under the direction of the Supervisor II with the Division Initiatives and Strategic Coordination Team in the Personnel and Payroll Services Division (PPSD), the incumbent is responsible for leading multiple complex projects, cases, programs, or assignments. The incumbent is expected to performs a wide variety of more critical/responsible analytical assignments related to the maintenance and enhancement of self-service portals (Cal Employee Connect (CEC) and ConnectHR) linked to the Uniform State Payroll and Employment History systems. Assignments include responsibilities for impact analysis, business process analysis, assessment of user needs, coordination of payroll processes, report generation, program evaluation, and consultation on existing systems, problem resolution and creation of new capabilities, and communication and outreach to internal and external customers and business partners.

Duties Performed:

• Act as a project lead/facilitator to coordinate projects involving various internal and external stakeholders such as governmental agencies; and provide consultative services and recommendations to management and others.
• Perform analysis to develop requirements for enhancements to self-service portals for state and California State University (CSU) employees and Human Resources (HR) staff, including defining objectives, identifying outputs, clarifying user needs, developing system descriptions and estimating costs.
• Consult with stakeholders to ensure cooperation and acceptance of system changes/modifications.
• Provide mailbox (CEC and ConnectHR) coverage, assess and respond to all user inquiries via email.
• Review and analyze proposed solutions to determine the impact on existing programs. Perform impact analyses and problem resolution, develop alternative solutions, prepare reports with recommended approaches, and implement recommendations.
• Compose system service requests, develop test plans, perform system testing, develop and document business processes and procedures and prepare various communications to internal and external stakeholders.
• Conduct training and user group sessions with end users through initial implementation and during ongoing system enhancements.
• Work directly with subject matter experts and control agencies to plan, organize, and develop an implementation work plan. Develop external and internal procedures for the Division and its clients. Work collaboratively with the Change Control Management and Communications teams to develop strategies for communication plans, including documenting and monitoring business processes, rules, metrics, standard procedures, and proposing solutions and potential alternatives.
• Document and develop desk manuals and create training plans for the various PPSD programs, change management, monitoring the issue and escalation process, workaround processes, and assisting with the Legislative bill tracking.
• Research, review, and develop business process guidelines and procedures to ensure the effective and efficient operation of the employee self-service portal. Perform independent analysis to define problems and issues as well as to identify appropriate resolutions. Track trends and make recommendations to management.
• Represent SCO on focus groups, task forces, internal meetings and facilitate work groups.

You will find additional information about the job in the Duty Statement.

Special Requirements

Take the required examination here: Analyst II Examination

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.