ANALYST II

California State Controller's Office; Sacramento (CA); Hybrid; USD 67,000 - 84,000; Full time

Job summary

The California State Controller's Office is hiring an Agency Change Expert (ACE) at ANALYST II level to support the CSPS Project in Sacramento.

In this role you will drive organizational change management by communicating changes to business processes, liaising with 160 departments statewide, and guiding stakeholders through readiness activities to maximize adoption of new systems.

Qualifications

• Experience supporting organizational change management (OCM) activities.
• Ability to liaison with 160 departments statewide and manage stakeholder relationships.

Responsibilities

• Perform complex analytical support in Organizational Change Management (OCM) for the CSPS Project under supervision.
• Serve as Agency Change Expert (ACE) communicating changes to business processes and job roles to maximize adoption and minimize resistance.
• Coordinate with CSPS Project team and agency liaisons; support readiness and transition activities across departments.
• Follow CSPS communication and marketing plans to ensure clear, timely messaging to stakeholders.

Job description

Work Location

Sacramento County

Job Code #

JC-537129

Position #(s)

051-221-5393-765

Working Title

Agency Change Expert (ACE)

Classification

ANALYST II

Salary

$6,031.00 - $7,547.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions

1

Telework

Hybrid

Job Type

Permanent, Full Time

Facility

California State Payroll System

Department Information

The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future.

The California State Payroll System (CSPS) Project at the State Controller's Office plays a vital role in modernizing the state's human resources and payroll infrastructure. This project leads the implementation of an innovative Human Capital Management system that will streamline services for 300,000 state employees. The team manages the development of essential functions including personnel administration, payroll processing, benefits management, and employee self-service capabilities. By joining CSPS, you'll be at the center of a historic transformation, contributing to solutions that will enhance government operations for decades to come.

Job Description And Duties

Under the general direction of a Supervisor I, the candidate is responsible for performing a variety of complex analytical support activities in the discipline of Organizational Change Management (OCM) on the California State Payroll System (CSPS) Project. The Analyst II will serve as an Agency Change Expert (ACE) responsible for communicating changes to business processes through the use of new technology systems, changes to job roles and organization structures through various implementation strategies that maximize employee adoption and usage while minimizing resistance. The ACE will serve as a liaison with the 160 departments statewide in order to perform all tasks and activities related to organizational change management. Each ACE liaison will be responsible for a sub-set of departments.

The candidate will combine complex analysis on business needs with project management tasks, which includes in-depth analysis, evaluation, and planning for organization change readiness of a highly complex IT project.

Duties Performed:

• Responsible for performing tasks in support of OCM activities as defined in the Organizational Change Management Plan and the Stakeholder Management and Engagement Plan. These activities include but are not limited to: Providing input into the direction and scope of OCM work; communicating project status as necessary; providing input into the OCM Plans; reviewing vendor expectation documents; serving as a CSPS ACE, providing a single point of contact between the CSPS Project team and the identified agency liaisons; facilitating completion of agency implementation assignments with the agency liaisons and the Departmental Agency Readiness Teams (DART); communicating action items and agency concerns in a timely manner; providing advice and resolutions on obstacles that will impact the project; communicating potential risks and issues and maintaining the customer relationship management tool, Stakeholder Connect.
• Responsible for performing tasks in support of OCM activities as defined in the CSPS Communication Plan and CSPS Marketing Plan. Activities include but are not limited to: facilitating steps in the Communication Lifecycle (request; creation; approval; delivery; storage and measure); facilitating the delivery of communication items to DART liaisons; collecting information and feedback from DART liaisons; developing materials for communication activities; understanding and incorporating the project vision and objectives into communication activities; using defined processes and methods to ensure communications are sent, received and understood based on stakeholder needs and requirements; forming and maintaining strategic relationships with critical individuals and organizations to support the project’s success; participating in the CSPS Communication planning meetings; guiding stakeholders through change by building awareness of changes and impacts; securing the commitment to change and verifying operational readiness of affected employees.
• Responsible for performing tasks in support of OCM activities as defined in the OCM Resistance Management Plan and CSPS Coaching Plan. Activities include but are not limited to: identifying and communicating areas and types of resistance using the four (4) stages of reaction; providing input into the direction and scope of the Resistance Management activities; identifying the reason(s) for resistance; and adhering to the resistance management process (identify and evaluate; track; mitigate and reinforce; and measure and monitor).
• Responsible for performing tasks in support of OCM activities as defined in the CSPS OCM Training Plan. These activities include but are not limited to: providing individuals the training needed to develop the necessary skills to effectively participate in the CSPS Project change effort; helping to ensure that the CSPS project team members receive training to obtain the foundational knowledge to assist in the CSPS Project change effort throughout the entire CSPS Project Lifecycle; ensuring that appropriate staff receive training and participate in other knowledge transfer activities to develop the skills necessary to meet the needs of their roles and responsibilities in the CSPS Project.
• Responsible for following all CSPS project management processes established for monitoring and controlling. These processes include schedule and task reporting; risk and issue management; completed staff work; and general project management tasks and activities.

You will find additional information about the job in the Duty Statement.

Special Requirements

Take the required examination here: Analyst II Examination

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/12/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Required Application Package Documents

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Controller's Office
Human Resources
Attn: Human Resources Office, J.W.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Controller's Office
Human Resources
Attn: Human Resources Office, J.W.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814

Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.

08:00 AM - 05:00 PM

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.