Analyst I - Facility and Vessel Support

FWI (FedWriters, Inc.); Muskegon (MI); Hybrid; USD 42,000 - 64,000; Full time

Job summary

FWI (FedWriters, Inc.) is seeking an Analyst to support NOAA's Great Lakes Environmental Research Laboratory (GLERL) in Muskegon, MI. You will handle travel arrangements, vehicle logistics, mail processing, and visitor and security procedures to keep the lab running smoothly.

This full-time hybrid role operates Monday–Friday, 8 AM–5 PM, at 1431 Beach Street, Muskegon, MI 48108. Strong organizational and customer-service skills are essential to support GLERL’s mission.

Qualifications

• Associate's Degree required.
• 2+ years of full-time experience in an analytic or administrative discipline.
• Knowledge of Google Suite products (email, drive, calendars, documents).
• Knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of Adobe Creative Suite products is desirable.
• Ability to adapt to Government automated systems and processes.
• Valid state driver's license required.

Responsibilities

• Prepare travel arrangements and authorizations following regulations and guidance.
• Prepare and route travel vouchers with proper documentation and timelines.
• Schedule and coordinate GSA vehicle operations for laboratory staff.
• Maintain vehicle logs including mileage and usage.
• Process mail using agency equipment and UPS/FedEx systems; sign for mail as needed.
• Answer main phone line and direct calls as required.
• Coordinate and participate in events, greet visitors, and verify credentials and citizenship for foreign nationals.
• Greet visitors and ensure security requirements are met.
• Maintain rosters for staff changes; keep information up to date.
• Manage office supplies and coordinate restocking with government representative.
• Support staff with general administrative duties and inquiries.
• Perform other administrative duties related to vessel support, facility management, and procurement.

Skills

Customer service

Organizational skills

Google Workspace

Microsoft Office

Adobe Creative Suite

Government systems familiarity

Education

Associate's Degree

Tools

UPS systems

FedEx automated systems

Job description

Every research vessel, every fleet vehicle, and every visitor walking through the door at GLERL needs someone paying attention to the details. As FWI's Analyst I supporting the Facility and Vessel Support office at NOAA's Great Lakes Environmental Research Laboratory (GLERL) in Muskegon Michigan, you'll be the organized, customer-service-oriented presence that keeps travel arrangements, GSA vehicle logistics, mail processing, and visitor and security procedures running smoothly for the entire laboratory. If you're the kind of person who makes sure the details never fall through the cracks, this role puts your organizational skills to work directly supporting GLERL's Great Lakes research mission.

Work Schedule and Location Hybrid This full-time hybrid position will work Monday through Friday, 8 AM EST to 5 PM EST at 1431 Beach Street, Muskegon, MI 48108.

Required

• Prepare travel arrangements and authorizations in accordance with regulations and organizational guidance
• Prepare and route travel vouchers, ensuring proper documentation and timelines are met
• Schedule and coordinate GSA vehicle operations for laboratory staff
• Maintain tracking information on GSA vehicles, including mileage, usage logs, and training requirements for staff operations
• Process mail utilizing agency meter mailing equipment and UPS/FedEx automated systems, including signing for received mail and providing forklift backup support as needed
• Answer the main phone line and direct calls as required
• Coordinate and participate in event hosting and functions for the laboratory, including greeting visitors and vetting them for valid credentials and citizenship requirements, to include foreign national visitors
• Greet all other visitors to the facility and ensure security requirements are met
• Prepare and maintain rosters of various types related to new and departing staff, ensuring information is kept up to date
• Maintain office supplies for laboratory staff, coordinating restocking and reordering with the government representative
• Support all staff with general administrative duties and inquiries, including making copies, records management, and general administrative processes and procedures
• Perform other miscellaneous administrative duties related to vessel support, facility management, procurement, and property as deemed appropriate by the government point of contact

Required

• Associate's Degree
• 2+ years of full-time experience in an analytic or administrative discipline
• Strong customer service orientation with the ability to present oneself professionally at all times
• Knowledge of Google Suite products, including email, drive, calendars, and documents, strongly desired
• Knowledge of Microsoft Office applications (Word, Excel, and PowerPoint) required
• Knowledge of Adobe Creative Suite products desired
• Ability to adapt to Government automated systems and processes
• Valid state driver's license required

FWI is an Equal Opportunity Employer, including disability/vets.