Analyst I - Facility and Vessel Support

FedWriters, Inc.; Muskegon (MI); Hybrid; USD 34,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Plan

Holiday Pay

Paid Time Off

Job summary

FedWriters, Inc. supports NOAA's GLERL in Muskegon, MI with administrative and logistics services. This full-time hybrid role handles travel arrangements, mail processing, GSA vehicle coordinating, visitor management, and general office support to keep the laboratory operations running smoothly.

The position requires an Associate's Degree and 2+ years of related experience, plus strong customer service and proficiency in Google Suite and MS Office. Excellent organizational skills are essential.

Qualifications

• Associate's Degree required.
• 2+ years of full‑time experience in an analytic or administrative discipline.
• Strong customer service orientation and professional presentation.
• Familiarity with Google Suite, MS Office, and Adobe Creative Suite is strongly desired.

Responsibilities

• Prepare travel arrangements and authorizations in accordance with regulations and guidance.
• Prepare and route travel vouchers with proper documentation and timelines.
• Schedule and coordinate GSA vehicle operations for laboratory staff.
• Maintain vehicle usage logs and training requirements.
• Process mail using agency equipment and courier systems; sign for received mail.
• Answer main phone line and direct calls as required.
• Greet visitors and verify credentials and citizenship, including foreign nationals.
• Maintain rosters for staff on boarding and departures; update records.
• Manage office supplies and coordinate restocking with the government representative.
• Provide general administrative support including copies, records management, and routine processes.
• Support vessel and facility operations, procurement, and property tasks as needed.

Skills

Customer service

Professional demeanor

Adaptability to government systems

Education

Associate's Degree

Tools

Google Suite

Microsoft Office

Adobe Creative Suite

Job description

Overview

Every research vessel, every fleet vehicle, and every visitor walking through the door at GLERL needs someone paying attention to the details. As FWI's Analyst I supporting the Facility and Vessel Support office at NOAA's Great Lakes Environmental Research Laboratory (GLERL) in Muskegon Michigan, you'll be the organized, customer-service-oriented presence that keeps travel arrangements, GSA vehicle logistics, mail processing, and visitor and security procedures running smoothly for the entire laboratory. If you're the kind of person who makes sure the details never fall through the cracks, this role puts your organizational skills to work directly supporting GLERL's Great Lakes research mission.

Work Schedule and Location: Hybrid: This full-time hybrid position will work Monday through Friday, 8 AM EST to 5 PM EST at 1431 Beach Street, Muskegon, MI 48108.

Responsibilities

Required:

• Prepare travel arrangements and authorizations in accordance with regulations and organizational guidance
• Prepare and route travel vouchers, ensuring proper documentation and timelines are met
• Schedule and coordinate GSA vehicle operations for laboratory staff
• Maintain tracking information on GSA vehicles, including mileage, usage logs, and training requirements for staff operations
• Process mail utilizing agency meter mailing equipment and UPS/FedEx automated systems, including signing for received mail and providing forklift backup support as needed
• Answer the main phone line and direct calls as required
• Coordinate and participate in event hosting and functions for the laboratory, including greeting visitors and vetting them for valid credentials and citizenship requirements, to include foreign national visitors
• Greet all other visitors to the facility and ensure security requirements are met
• Prepare and maintain rosters of various types related to new and departing staff, ensuring information is kept up to date
• Maintain office supplies for laboratory staff, coordinating restocking and reordering with the government representative
• Support all staff with general administrative duties and inquiries, including making copies, records management, and general administrative processes and procedures
• Perform other miscellaneous administrative duties related to vessel support, facility management, procurement, and property as deemed appropriate by the government point of contact

Qualifications

Required:

• Minimum Education:
  • Associate's Degree
• Minimum Experience:
  • 2+ years of full-time experience in an analytic or administrative discipline

Desired

• Strong customer service orientation with the ability to present oneself professionally at all times
• Knowledge of Google Suite products, including email, drive, calendars, and documents, strongly desired
• Knowledge of Microsoft Office applications (Word, Excel, and PowerPoint) required
• Knowledge of Adobe Creative Suite products desired
• Ability to adapt to Government automated systems and processes
• Valid state driver's license required

FWI is an Equal Opportunity Employer, including disability/vets.

Why Join Our Team

At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-term and Short-term Disability Insurance
• Life Insurance
• 401(k) Plan
• Holiday Pay
• Paid Time Off

Pay Range

$25.00/hr to $26.00/hr